Reviews
Great associates working there. Will come back.
Very great staff working there and I will definitely be recommending this dealer to my friends and family moving forward. They worked very hard to get me a loan for a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.
Friendly and attentive.
The sales manager Tyler and salesman Charles were very friendly, helpful and great to work with. Everyone in there was friendly and made sure we were taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.
Atlas Purchase
Charles was the best! Answered all of my questions, was courteous and kind! Jess was very kind and his explanations were clear. I appreciate their help!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great service
Service is really well done, they take care of you and make sure you get all you need. They worked with my Extended Warranty company to make sure I got the best deal
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Repair of tire
Kevin was awesome! Very pleasant, kind, efficient, helpful and knowledgeable. He Is a wonderful and delightful asset to the Basil Volkswagen team!! He took great care of me and my car!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Great customer service
Dan made purchasing a new VW so easy, they were very accommodating and their dealership was very nice. Everyone I worked with even in financial office was extremely nice, knowledgeable, & helpful. I will definitely recommend this VW dealership & will go back in the future for sure
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Very pleasant experience
Kevin was very friendly and welcoming. An asset to the dealership. Talking with him made the experience much more pleasant! I will continue to have my vehicle serviced here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback and recommendation of our Service team. We appreciate the positive feedback on our processes as we strive to make the servicing of your vehicle as simple as possible.
Helpful people
Ryan and Tyler were very friendly and helpful with our new car purchase. Made the whole experience very low stress!! Would recommend them to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jetta S
The salesman was friendly and well versed in the process. The service manager came in and provided extra help during the process. They made the overall process seamless and enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service appointment
Very friendly and quick! Explains everything so it is easy for the average customer to understand what’s happening with your vehicle. Everything you could ever expect out of your car dealership. Trustworthy, knowledgeable , and efficient!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
thank you for your fantastic feedback and recommendation of our Service team. We appreciate the positive feedback on our processes as we strive to make the servicing of your vehicle as simple as possible.