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First Class Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (100 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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No pressure, easy process, honest

First class experience buying a used vehicle! No pressure, Sam held our van for us with a handshake (no deposit necessary), responded to our question submitted through CarGurus promptly and after hours, no typical baiting questions about trade-ins, financing, etc., allowed us to take the van to a mechanic to have it checked out, did the necessary repairs, went to DMV for us to get the paperwork done, and had the car washed and with a full tank of gas when we went to pick it up. We wanted a 3 yr car protection policy as we’ll be driving back and forth to FL every year and he gave it to us at his cost. Very reasonable. Buying a vehicle from First Class Auto couldn’t have been easier. Have driven the van approximately 5000 miles since buying and it runs like new. Would definitely buy from them again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great people and good cars :)

Bought an Odyssey from First Class Auto, amazing car at an amazing price. I used to think the name First Class was referring to just their cars, now I know its the people too. Eli even filled my tank before pick up. Thanks. Very happy with my experience and purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2010 MERCEDES ML350

VERY HAPPY WITH THE STAFF THIS IS MY 9TH CAR BUYING FROM THIS DEALERSHIP I BEEN DEALING WITH ELI AT FIRST CLASS AUTO FOR THE LAST 15 YEARS. I HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE.... ALL HIS CARS A QUALITY AND HE STAND BEHIND HIS VEHICLES.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Phenomenal service

These guys were absolutely fantastic; they understood my finial situation and provided me with an stunning, and affordable car along with amazing customer service. I will most definitely recommend them to a friend looking for a nice, affordable car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience, great people.

They gave me a great deal on a car that was worth a lot. They’re really easy to work with/talk to, and they do all the work for you. Very selfless people, I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great guys to work with. Honest and reliable

Just a bunch great guys. Talked me thru the whole process. Cost was as they said. Very honest. Even did all my paperwork and went to dmv with me. Just in case of any issues. Highly recommend them both Eli and Sam great to work with and very knowledgeable of the used car business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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These Guys are good

Purchased a used vehicle from their lot. Vehicle was in better condition than advertised and the deal was made easily. Nice, professional, family run business. Really enjoyed the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Cars!! Great Service!!

My wife and I recently purchased a Mercedes Benz C-300 from Eli and Sam at First Class Auto. They gave us a great deal on the car and went above and beyond to take care of us. They made sure the car was perfect upon us taking it home which was so nice of them and greatly appreciated. It was truly a pleasure to buy our vehicle from them and we're looking forward to buying from them again in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing

I'AM a repeated customer of First Class Auto. I bought 7 cars from them in the past 18 years.my cars have always been over and beyond what I have paid for. the service amazing and they always held up to the words they told when ever I purchased a car. I highly refer FIRST CLASS AUTO FOR YOUR NEXT VEHICLE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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First Class Experience

I recently purchased an auto after searching cars.com and First Class Auto. I thought I would enjoy this experience as mush as my next root canal! In the past car dealers treated me with high pressure and mediocre results. Not these guys. One of First Class Auto's owners, Sam Abdel, walked me through the process professionally and with no pressure. He stated that he was here to get me what I wanted for my budget. He was more concerned with results that making the sale. You have to look far and wide to find a better dealer. Once I found the car I wanted, we discovered there was a brake issue which was quickly addressed and fixed by them. First Class Auto wanted me completely satisfied. Thank you for making the process seamless and comfortable. I don't consider First Class Auto another dealership, but trusted, sincere friends. You can't miss if you deal with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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