First Class Auto

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
95 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 5, 2020

    I was really pleased to do business with my long time friend he made sure he took good care of me as he does everyone this will my second Benz from there... the first one was 6 year's ago and still running strong thanks Eli , and the rest of the first class family.( Raheem)

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    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    May 18, 2020

    The service was good and the people were nice and courteous and willing to help with what I wanted to look at. The facility wasn’t the cleanest and I didn’t... end up buying a car there but I was there to look for my next purchase and they were accommodating.

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    Shopped for a used car
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    0 people out of 0 found this review helpful. Did you?
  • March 30, 2018

    Sam and Eli were so honest, the vehicle was even cleaner than advertised. They gave me more for my trade and an amazing deal on the van - so good I drove... 4 hrs to do it. It was so easy I have never enjoyed buying a car and now I can't wait to do it again with First Class in Syracuse.

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    Shopped for a used car
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    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 6, 2020

    I was not in a good financial place to be looking to purchase another vehicle. I had no choice when my older car was totaled in an accident. I found... a beautiful vehicle online at First Class Auto. It was by far the nicest vehicle for the best price I had seen. I took a chance and stopped in. From the moment I stepped in the door I was treated with complete respect and kindness. Sam looked at my credit report and made a suggestion on where to go to get financing that would be best for me. He promised not to sell my car while I worked on it. Not only did I get decent financing for my car but I ended up in a much better financial place entirely. Every person I encountered there was so nice and wonderful to deal with. The car was showroom ready when I picked it up with new brakes, a fresh oil change and a full tank of gas. I was also able to purchase a great warranty for a very reasonable price. I can't believe what a hidden treasure this place is. I saw them treat people who were buying their most expensive vehicles exactly how they were treating me. Kindness and integrity mean something. I would encourage anybody in any situation to give this place a try. I will be back to buy my next vehicle for sure and next time I will have a much bigger budget thanks to Sam's advice and guidance!

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    Shopped for a used car
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    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 17, 2020

    We went to look at a vehicle after viewing it online. I had never heard of this dealership so I read the reviews which were great, so we decided to give... it a chance. I was dreading the whole process, as in the past I have had horrible experiences buying vehicles at dealerships. The car was priced reasonably considering it only had 6500 miles on it, so I was apprehensive as it seemed too good to be true. But it really was a great experience!!! Both partners are hands on and run the dealership themselves, they are honest,knowledgeable, courteous, respectful and patient. They did not pressure us as most dealerships do, they let us think about it and gave us all the details we needed to make an educated decision, the right one for us. We bought the vehicle 3 days later after looking at others, nothing else compared to this car at this price. They have made good on every promise and it has been a pleasant buying experience, they truly seem to care about their customer's satisfaction. Hands down, the best car buying experience and I will definitely buy my next vehicle from them!!!

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    Shopped for a used car
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  • 5.0 out of 5
    October 24, 2019

    This is the Fifth vehicle that i have purchased from this dealership. There is no pressure to sell you any vehicles, very friendly costumer service,... and when your ready to do business, they will be willing to work with you to get the deal done. I would recommend First Class Auto to all of my friends and family for all of there Auto needs.

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    Shopped for a used car
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  • 5.0 out of 5
    October 2, 2019

    I traded in a sport utility vehicle with idea of transitioning into more of a luxury vehicle. Eli took his time, let me test drive a few different makes... and models, until I decided I am Mercedes person. It was a great, relaxed process. Well worth the drive into the city!

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  • 5.0 out of 5
    July 6, 2019

    I purchase a Mercedes Benz about a month ago from first class Auto the best experience with these guys they're great guys to work with they don't rush... you are trying to sell u a car work with u best guys I would purchase my next car them great experience

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  • 5.0 out of 5
    July 4, 2019

    Sam was wonderful in helping us find the perfect vehicle I was looking for! He was patient with all of our questions, no pressure and the Highlander I... purchased was inspected in every detail. The staff were all friendly and welcoming. The cost was fair and the vehicle was very clean. Thanks Sam and a grateful thanks to your staff. ~Wendy A.

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    Shopped for a used car
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    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 24, 2019

    Was looking for a car walked in to look around.. Great experience, beautiful cars, friendly staff, very satisfied Highly recommend every one to check... them out

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