Skip to main content

First Class Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (100 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (100 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

2014 Chevy Impala

I was looking to buy a used car and firstclass took very good care of me and and i was happy with the price and i havnt had a single problem with the my car this was my second time purchesing from them and i would highly recommend anyone to shop at firstclass

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Quality Care Taking

Very well taken care of by the staff / family at First Class Auto. Very responsive. Swift with timing, Felt as if Eli was my uncle helping me find my dream car. The services makes you feel as though you are a part of the family, which is what most customers want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

First Class Highline is true to their name!

Thanks Eli. You made the experience a very positive one. Your honesty and willingness to help is second to none. Your dealership is fantastic and you are one of the rare ones. Thank you so much for the great experience with you and your dealership. I came down from Canada and you made the entire process so easy and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Sales

Great guys great cars very cool buy a car very friendly any car u want they gotta I was happy with my cargreat team to work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Toyota Venza

Great people there. Eli was very honest and helpful with our buy. He took care of everything for us and made it easy. Thank you Eli and the people at First Class Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Came all the way from White Plains, NY to Buy Here

Sam and Eli were so honest, the vehicle was even cleaner than advertised. They gave me more for my trade and an amazing deal on the van - so good I drove 4 hrs to do it. It was so easy I have never enjoyed buying a car and now I can't wait to do it again with First Class in Syracuse.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

One Happy Customer

My old car died and I really needed another car immediately but did not trust my car buying experience to just anyone. So I contacted Eli and asked him to help me. First Class Auto really took care of me. They helped me get the best car for me and it was an absolute pleasure working with the staff. I will always go back to First Class Auto for all my future New Car needs. AND YOU SHOULD TOO!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience

Nice experience all the way around. Let us look over the car, took care of all issues before making the sale official, and made a fair deal on the price. Even provided money to fill up with gas for the way home. I highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

5 + on every level!

Update on a vehicle I purchased two years ago. A 2008 Jaquar XJ8. Never ever had a problem with the vehicle! Honest people over there! I came from out of state, It was definitely worth the 4 hour trip. The car was better than the video the gentleman sent me. Who does that! I gave a deposit via phone to hold the car, and he reassured me if I didnt want it, he would refund my money! Realistically who gives a warranty on a used vehicle? They do! Never been happier with a car dealership! Certainly can see why their named First class auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good too go

I was nervous buying another car and these guys put me at ease. The car I bought from First class auto needed new brakes on the front they replaced all 4. I left with new tires new battery and wheel alignment and oil change. I paid cash for the vehicle and they worked that out with me too. Go check them out, your good with First Class Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No