Reviews
Write a reviewFirst class auto
This is my second vehicle I have bought from first class auto. Eli was wonderful to work with and the whole process was great! I?d highly recommend first class auto!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
So happy!!!
These guys here are amazing! They helped me so much and were very generous. The process of getting my car couldn?t have been easier. I will be referring anyone looking for a car to them and will be shopping with them for a long time!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stress free experience!
Thanks to First Class Auto, we were able to find the perfect SUV to meet the needs of our growing family. Low mileage, excellent condition, honest insight into the vehicle. Eli & his staff were extremely accommodating to our needs, allowing us to test drive the car multiple times to ensure that it was just what we were looking for. Never once did we feel pressured to purchase the vehicle. The staff at First Class Auto were extremely pleasant to work with, knowledgeable about the vehicle, and honest in answering all of our questions. Great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Acura MDX -
My wife and I were looking for an SUV and a neighbor recommended First Class right next to Destiny USA in Syracuse. We went there and loved the cars but I told them we really wanted a White Acura MDX but they didn't have one. They said they could locate one for us. They sent me an email a day later with pics and specs of a pearl white MDX that was down in Maryland. I said that was what we wanted, agreed on price and they had it shipped. It was so much nicer than they said my wife absolutely loves it. Best buying experience of my life.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place!
the guys at first class really delivered. I was on a budget and they found me a perfect Acura with less miles than I asked for and cane in under budget. Really great guys, and always 100% honest with me. Really happy and would get my next car from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Positive first time buying experience
I was intimidated to buy a car at first but I heard great things about First Class and my friends had been there so I went there and bought a Honda CR-V that I liked. When I took it home although I loved the vehicle I wasn't comfortable driving a big SUV and wasn't certain about the vehicle's functioning. I let Eli know and he told me he would take care of me and give me a full refund if that's what I wanted. I considered it but continued looking and found another car to buy from him - My Honda Civic 2013 has no problems and is the type of vehicle I feel confident driving. I'm glad that I spent time shopping here and got to know Eli and his family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellence!
The guys at First Class Auto were great! They were very accommodating and easy to work with. Suffice it to say, they went the extra mile for me... You have earned my business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honesty, integrity, and staying true a hand shake
After buying a car from First Class Auto there is absolutely no other place I would purchase a used car from. Everyone who works thre is extremely helpful and stays true to their word. They go above and beyond to ensure that their customers are happy even after the purchase, which is unheard of. First class auto is not pushy, throughout the entire process I never felt as though they were pressuring me into buying a car. They made sure I actually loved the car before I bought it. If you're looking for a used car, look no further than here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Car, Great Dealer = Great Experience!
First Class Auto had the exact vehicle we were looking for at a reasonable price. Sam and the entire staff that we interacted with were very nice and accommodating. No pushy sales tactics here. It honestly felt like we were interacting with close friends and family rather than buying a vehicle. Very satisfied with the entire purchase and experience! Thanks First Class Auto!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best Luxury Dealer in the Cuse!
Everyone at First Class Auto is definitely first class! Always a great selection and value for your money. Go here first when looking for a nice car without the dealer headaches! Only place my family goes!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase