Benton Nissan of Hoover

The Bad: The Multi-Point Inspection listed all the services "completed." The problem is the tire pressures listed as Outgoing is 35 psi, and yet, the tire pressures are still the same as when I brought my vehicle in (which is 30 psi in the left tires and 32 psi in the right tires.). I did not even look to see if any of the other tasks had been completed because if I cannot trust you with the little/simple tasks, how can I trust you with anything else? I have solely had all services to my 2018 Titan completed at Benton Nissan of Hoover, and have issues with the service techs' performance each time. Meaning, bluntly, you cannot trust the service technicians. I would rate this dealership 5 Stars if not for the continued problems/issues with service techs. The Good: You can trust the owner, Dale Benton, and most every Manager and Service Advisor. I have had all issues (there have been several and have cost the dealership a lot of money to correct) addressed and corrected from problems while servicing my vehicle, and is why I still take my vehicle to Benton Nissan instead of taking my vehicle in for service at a Nissan dealership which is much closer to my home and much easier to get to.

I very thankful & greatful for Mr. T. Payne. He was a very expectional, dedicated salesman , genuine , and God sent. He went over and beyond to make everything was a smooth process. He was very friendly, and knowledge. If you need a vehicle T. Payne is the man ! I thank everyone at Benton Nissan in Hoover

Family, friends and I are 17 cars in from over the years. We started with the Crown family and now the Benton family and couldn't be happier

My salesman Travis Payne was excellent and caring. Very helpful! I will be referring family and friends! My salesman was the best! Answer all my questions and concerns. Travis took his time with me to make sure I was satisfied!!!!

Had a great experience buying my Rouge Rock Creek from Carson at Benton Nissan. This is our third vehicle from Benton and they take care of us every time. It’s was a pleasure to buy from you Carson.

I had amazing experience at Benton Nissan Hoover. I was completely impressed with my sales person Jaleun Willis with his professionalism and customer service. He went above and beyond to help me with my car purchase. Honest and very respectful young man. I definitely with refer him to anyone that needs to buy a car.

Yes all the bad reviews or true bought a Honda there and the guy that was selling me the car didn’t know anything about the car then they made promises that they didn’t keep even just on something simple as finishing cleaning the car because it was dirty then they over charged me me on my vehicle when it’s estimated $10,000 I’m paying $19,000 yes they are nice but getting over on people surly

Mr. Miles was so personable and helpful during my visit to Benton Nissan. He went above and beyond in answering all of my questions. I strongly recommend Benton Nissan for all of your car needs. Be sure to ask for Mr. Miles. 👍🏾

My salesman was Lathedrick. He was very informative, patient,& eager to work. He made sure that I left off of the lot pleased with my purchase. He went above and beyond to ensure my experience was nothing more than short of amazing. I would definitely highly recommend him to anyone who’s looking to purchase a car. He worked diligently to make sure my needs were met.

Lathedrick was incredible and amazing. He let me know that this was his last card on the floor and I couldn’t have asked for a better experience. What a great way to go out. Congratulations on the promotion Lathedrick.