Reviews
Has a great experience at the Benton Nissan dealership
Has a great experience at the Benton Nissan dealership working together with Lathedrick buying a new Frontier 2023! Please, stop by and visit him with your next car purchase you won’t be disappointed!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Benton Nissan of Hoover!
Lathedrick was amazing!
Lathedrick was amazing! Great experience, and I love my new car. I will definitely be buying my next car from him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Javell, for sharing your thoughts about your experience with Lathedrick here at Benton Nissan of Hoover. We appreciate your business and hope to see you again soon!
They snuck in the extended warranty after wearing me out.
They snuck in the extended warranty after wearing me out. I’ve been trying to cancel it for four months now. I realized it and canceled the next day after purchasing. Still haven’t been paid back four months later. No one there can get me an answer. Buyer beware.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Good Morning, Your review didn't provide any contact information. Please give me a call at your earliest convenience, so that I may assist in this matter. Jana Avellana Owner Loyalty Manager (205) 383-1879
Thank you for reaching out. We spoke this am and I appreciate your help. I wish we would have connected sooner. I’ll update the review when our discussion comes to fruition.
This place is a joke !
This place is a joke ! No one knows who the service manager is . I have left several reviews but they don’t care . At least 4 issues. No one wants to hear about. Can’t call Anyone and find out who is in charge!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Service was great and professional.
Service was great and professional. I was treated with respect and the problem was diagnosed quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Benton Nissan of Hoover. We appreciate your business and hope to see you again soon!
Benton Nissan of Hoover did a great job on my 2017 Murano
Benton Nissan of Hoover did a great job on my 2017 Murano recently. Quickly and efficiently. Went in for basic 5,000 mile service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Great customer experience and service!
Great customer experience and service! Wonderful communication and took care of me like I was family!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Benton Nissan of Hoover, we look forward to having you as a valued customer for many years to come!
The few times I've visited the Benton dealership my
The few times I've visited the Benton dealership my family has been greeted with total professionalism. When speaking with the technicians we get a sense our vehicle is in good hands. I feel assured and at ease when sitting in the waiting room with comfortable seating, entertainment, and unlimited snack choices for the kids. Jay is especially our favorite, he took time explaining the care needed to maintain our new vehicle. The cleanliness of the establishment is also impressive as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bryon, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Benton Nissan of Hoover, Jay and our team look forward to having you as a valued customer for many years to come!
Benton Nissan has been in Hoover for as long as I can
Benton Nissan has been in Hoover for as long as I can remember. My husband and I have bought several cars from there. The sales staff if friendly and knows their products. The service department has always been prompt and prepared when we needed them. Whether it is buying a new/used Nissan or getting recall or service done to a vehicle, Benton has a great team. Thanks for all you do!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Benton Nissan of Hoover.
service was done in a timely manner,everyone was very
service was done in a timely manner,everyone was very helpful and will bs back for service on our murano.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Benton Nissan of Hoover to be a positive one. Please don't hesitate to reach out if you need anything else.