Reviews
Jennifer R.
Jennifer R. Is terrific And mike the mechanic Took the time to speak to me and review the work that had been completed I truly appreciate all the professionalism and excellent customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience with Mike at our Dealership. Safe driving.
Well done.
Well done. I took my car in at the scheduled time and everything clicked along well. Since this was done on a Saturday the Service Rep was new to me. She did an excellent job. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi West Palm Beach.
I was traveling to Florida and car breakdown was promptly
I was traveling to Florida and car breakdown was promptly handled. I could continue on my vacation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this great feedback on your visit. We sincerely value your business and are excited we were able to help you continue on your vacation.
Great.
Great. Nice staff. Service great. Very happy. Would definitely buy another audi. Very pleased with audi.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to offer your great rating and review. I’m glad to hear our staff was helpful and you had a nice experience. Enjoy your new Audi!https://www.dealerrater.com/dp/30452/reviews?StartDate=07%2F22%2F2022&EndDate=09%2F20%2F2022&ReviewSource=All&Filter=AllReviews&ReviewResponseStatus=NoResponseEntered&SearchTerm=#
Exceptional Sales Experience - 10/10
I had such an incredible buying experience with Audi West Palm Beach. I experienced top-notch customer service and quality care from start to finish, thanks to my Audi Sales Brand Specialist, Keelan - and Richardson in finance. My questions and my time were valued....I was in and out - and I absolutely LOVE my new Q5! Not only is the vehicle gorgeous -- but all features, bells and whistles were explained to me in detail, so I truly felt at ease leaving the dealership knowing "how" to use each feature and with the assurance that I was in great hands. After being a Honda/Acura customer for the past 7 years, I’m so happy to have made the upgrade to Audi. A huge thank you to Keelan, Richardson and Audi WPB!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Ashley! Customer satisfaction is our #1 priority. We always do our best to make sure our customers are well taken care of! We are glad to hear Keelan and Richardson provided you with an excellent experience, it was a pleasure having you at the dealership. We appreciate your review! Happy Driving, enjoy our Q5!
Chad did an awesome job.
Chad did an awesome job. He new what I was looking for and got me a great deal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Chad!
Thank you Chad!
Chad treated me well from the first greeting.
Chad treated me well from the first greeting. A good listener, respectful, courteous. Neil also was very pleasant. I came in Wed afternoon, and verbally committed to buy an A4 that evening, finished up the paperwork the next day!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us this great feedback on your visit with Chad and Neil. We sincerely value your business and look forward to your next visit. Enjoy your new A4!
Everything was on time.
Everything was on time. Jennifer took care of everything in a prompt & efficient way. All in All, A Good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this great feedback on your recent visit with Jennifer. We look forward to seeing you again!
Stephan was attentive, thorough and had great customer
Stephan was attentive, thorough and had great customer service. He made my experience feel comfortable and easy. I would definitely come back thanks to Stephan.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review. We strive to make sure that all of our customers leave happy, it's great to hear Stephan made your experience comfortable and easy.
Quick and easy deal.
Quick and easy deal. Ryan was transparent and truly cared about his customers. I would recommend him!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you taking the time to leave us this great review on your recent visit with Ryan. We look forward to your next visit!