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(106 reviews)

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Great service

Great service and friendly personal. Work is always done correctly and on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2017 Edge

Very happy with this dealership! Bought a 2010 Expedition , traded that in and bought the Edge. Great car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Routine maintenance

Went in for free oil change after purchasing a used vehicle. such a sweet deal. on top of that sweet deal they make it even sweeter. they offer additional services at a package price according to your mileage to keep car running smoother. had the injectors cleaned and yep now get better fuel mileage. Can't thank this company enough. I am one super satisfied customer!!!!!!!!!!!!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Riverside Ford. HAVELOCK

People are very friendly, the service tech explained everything to me on what I need to have done to my car & answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service and Service Staff

Always honest and the total truth and a great fix. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 1.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Patricia

Riverside Ford is an exceptional Dealership. They go above and beyond to ensure the buyer gets what they want at a reasonable price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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new tires

I purchased new tires for my truck. Excellent value and cheaper than a tire store up the road. Facilities could use a makeover. The mechanic who worked on my truck was very friendly and answered any questions I had.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Kizmet

Service is always great! Honest and treat your car like it is there's. Will always return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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No pressure and great trade in value.

We had our previous vehicle for many years and the time had come to trade it in. Dealer gave more than generous offer on trade. I am 63 years old and have dealt with many dealers over the years and this was the first time i did not feel pressured in any way. None of the typical games I had experienced in the past. We drove several models and was given plenty of time to privately discuss between my wife and I. I am very pleased with this dealership and look forward to working with their Service Department. The car came with 6 free oil changes and 2 tire rotations . Great Experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Service Manager "Bill"

I brought my F150 from Parker Ford 10 years ago, Bill has been part of Parker/Riverside Ford for many of these years and I have always been treated like family. I always get what needs to be done, I learned along time ago to listen when Bill said I was due for some type of service. I have over 150,000 miles and have not had one major maintenance issue... With the exception of scheduled service, brakes and tires I've had no surprises this is directly attributed to the care and advice of the service department. All three of my vehicles visit Riverside Ford for service two are Jeeps! not purchased here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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