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Riverside Ford

(117 reviews)
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:30pm 7:30am–5:30pm
Tuesday 9:00am–7:30pm 7:30am–5:30pm
Wednesday 9:00am–7:30pm 7:30am–5:30pm
Thursday 9:00am–7:30pm 7:30am–5:30pm
Friday 9:00am–7:30pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed

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Reviews

(117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I had hoped this would be a little different but it was not the experience I had hoped for. I have bought a few automobiles in my lifetime, and the process has not improved. The smoke and mirrors routine is still there and the instant process on service monopoly is worse than ever. The intimidation factor we are trying to help you protect your investment. Roughly an hours time is not enough time for me to trust that you have my best interests at heart.

I had hoped this would be a little different but it was not the experience I had hoped for. I have bought a few automobiles in my lifetime, and the process has not improved. The smoke and mirrors routine is still there and the instant process on service monopoly is worse than ever. The intimidation factor we are trying to help you protect your investment. Roughly an hours time is not enough time for me to trust that you have my best interests at heart.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a used car
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What started out as just browsing for a vehicle to potentially trade for turned into actually buying the car (Camaro) I’ve wanted since I was a kid. Mr. Stocks reached out to me about my interest in the car and I initially thought it was too good to actually be obtainable, we worked together on a trade over the course of a few days that allowed me to finally obtain the car I’ve wanted for a really long time. Mr. Stocks service via call, text and finally in person was outstanding. If you need a car, he’s your guy.

What started out as just browsing for a vehicle to potentially trade for turned into actually buying the car (Camaro) I’ve wanted since I was a kid. Mr. Stocks reached out to me about my interest in the car and I initially thought it was too good to actually be obtainable, we worked together on a trade over the course of a few days that allowed me to finally obtain the car I’ve wanted for a really long time. Mr. Stocks service via call, text and finally in person was outstanding. If you need a car, he’s your guy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for the fantastic review! We’re honored you trusted Riverside Ford with your automotive needs. We look forward to helping you again in the future.

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Very professional and courteous service from the start. I would definitely recommend visiting them if your looking a vehicle.

Very professional and courteous service from the start. I would definitely recommend visiting them if your looking a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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They were super nice and made me feel at ease throughout my car buying process

They were super nice and made me feel at ease throughout my car buying process

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Hands down the best vehicle-buying experience I’ve ever had. Riverside Ford in Havelock, NC treats you like family, not just another customer walking through the door. Alec Livingston was outstanding from day one. He helped me purchase my 2026 Ford Ranger Raptor and made the entire process easy, straightforward, and actually enjoyable. He’s knowledgeable, patient, and truly cares about getting things right. Chris Biondo, the General Manager, checked in throughout the process and made sure everything ran smoothly. You can tell he genuinely cares about his customers and his team. Matt Balek, the Business Manager, made the paperwork painless and stress-free, which is saying a lot when buying a vehicle. No pressure, no games, just honest people who take pride in what they do. I would absolutely recommend Riverside Ford to anyone looking for a great experience.

Hands down the best vehicle-buying experience I’ve ever had. Riverside Ford in Havelock, NC treats you like family, not just another customer walking through the door. Alec Livingston was outstanding from day one. He helped me purchase my 2026 Ford Ranger Raptor and made the entire process easy, straightforward, and actually enjoyable. He’s knowledgeable, patient, and truly cares about getting things right. Chris Biondo, the General Manager, checked in throughout the process and made sure everything ran smoothly. You can tell he genuinely cares about his customers and his team. Matt Balek, the Business Manager, made the paperwork painless and stress-free, which is saying a lot when buying a vehicle. No pressure, no games, just honest people who take pride in what they do. I would absolutely recommend Riverside Ford to anyone looking for a great experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Santa came a day early and delivered a fabulous new sleigh for me to enjoy. I couldn’t be happier with the sale and the service. Thank you, Abra, Latasha, and Ari. Y’all are the best!

Santa came a day early and delivered a fabulous new sleigh for me to enjoy. I couldn’t be happier with the sale and the service. Thank you, Abra, Latasha, and Ari. Y’all are the best!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Was the most painless sales experience I have had in a while. Salesman was pleasant and helpful as were the managers.

Was the most painless sales experience I have had in a while. Salesman was pleasant and helpful as were the managers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Albra Stocks did an excellent job working with me to make my truck purchase great!

Albra Stocks did an excellent job working with me to make my truck purchase great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Such a pleasant and easy car buying experience with them. Would definitely recommend and will be a repeat customer! Albra was great to work with. Professional and friendly!

Such a pleasant and easy car buying experience with them. Would definitely recommend and will be a repeat customer! Albra was great to work with. Professional and friendly!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Amanda, thanks so much for taking the time to shout out your experience with Albra!! We really appreciate your kind words. Congrats on your purchase! We wish you safe travels and welcome you to our Riverside Family -Ari Stocks, Customer Relations Rep., [email protected] 252-447-3177

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Riverside Ford was fantastic! I was a first time buyer. Alec,Chris,and Matt took care of me and I was able to purchase a 2020 Ford Ranger XL Super cab turbocharged. I fell in love with the truck, these guys made it affordable for me any future purchases I'm going only to Riverside thanks again!

Riverside Ford was fantastic! I was a first time buyer. Alec,Chris,and Matt took care of me and I was able to purchase a 2020 Ford Ranger XL Super cab turbocharged. I fell in love with the truck, these guys made it affordable for me any future purchases I'm going only to Riverside thanks again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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