Reviews
My new used car - Subaru Outback
Husband and I went to the car lot in Mason, looked at the cars and selected the 2013 Subaru Outback for a test drive. Bek Midin wrote up our deal, he was pleasant, quick and easy to work with. The backup camera didn't work, so they took it to the dealer and had it fixed, no extra charge to me. They also did some touch up paint on the door dings. My only disappointment is I got 3 floor mats instead of 4. The interior looks gorgeous. Bek gave me a Carfax report that shows we made a $400 savings between Carfax value and dealer price. Jack Morelock did our financing, easy peasy. We had to go back a few days later to pick it up after the backup camera was fixed. I have been driving it for a week without a problem. One of the easiest car deals I have made. We did it all in an evening after work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kenny and Jack were very helpful.
Jack and Kenny were very helpful and patience with me. They made it easy for me to purchase a car. I really appreciate their help that was much needed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Every car they have is from Junk Yard!!
Got car from this dealership and car had some problems. When i took it to shop they said car was in accident!!! And car was badly fixed. Avoid this place.
- Customer service 2.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bek is the man! Lexus SC 430
Very easy transaction. The sales staff are low pressure and knowledgeable. Bek was a pleasure to work with. Straight shooters who work with your wants.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place, typical sales tactics. Shop smart!
Vernon was very friendly but not so knowledgeable about vehicle. He told me 4lo beeping and belts squealing were normal. They are not! Sorry Vernon
- Customer service 3.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best experience possible .
We purchased a 2014 ML350 and was the best experience I have had in any dealership. Kenny was our salesperson and Jack was the financing manager. Absolutely no pressure and did everything I asked to make sure vehicle right for my wife. Very helpful. I went to the Mercedes Dealership and was treated like a number and Becks team was personal experience. Would definitely recommend to anyone looking. All history and carfax records immediately available which took any doubts away. Accurate information and honest. Good people. Owner even came over to meet us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buyers BEWARE!!
I traveled from out of state to purchase a vehicle here and before I was able to even make it back home the check engine light came on. I spoke with the dealership and they agreed to make it right until they found out the total price of the fix. I was stuck with a piece of junk!!! Buyers beware!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Walk away!
We hot car here at becks, it did have clean car fax but, after a week we found out that car was repaired repainted and hsd some rust in trunk, also water was leaking jn trunk, most of there cars are wraked and fixed, even if it has clean car fax, walk away go somewhere else.
- Customer service 2.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible dealership
Terrible experience. I called the day before my visit and the salesman took my number and told me he would call right back. He never called. The next day I stopped in around 10:00am. I stood in the showroom for 45 minutes before a salesman acknowledged my existence. They weren’t busy and there was one shopper walking around the showroom. Eventually they acknowledged my existence and I asked to test drive the Lexus ES 300. The price was $5995 on cars.com but the price on the window was $6400. After the test drive the salesman asked how I liked the car. I said I liked it but was looking for something in the $5900 price range. The salesman said he could look for another car on the lot closer to my price range. I was so irritated at this point I just left. A couple weeks later they had to drop the price down to $5500. Lol.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Another happy customer!
I just purchased my 2014 BMW from Becks Auto Group! I am very happy with the buying process, it was quick and easy. I will recommend Beks Auto Group to all my friends!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase