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All Star Ford of Denham Springs

(147 reviews)
Visit All Star Ford of Denham Springs
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (877) 649-2831 (877) 649-2831
Used (877) 251-0627 (877) 251-0627
Service (855) 807-1776 (855) 807-1776

Reviews

(147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All Star Ford of Denham Springs from DealerRater.

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GREAT SERVICE

My car was giving a message that the system was shutting down. I called All Star and got an appointment the same day. At my appointment, when they found out that I live more that 20 miles away from there, they made sure my car was serviced. They also did an excellent job. I would recommend them. I will also go out of my way to get my car serviced at All Star again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Melissa, thank you so much for taking the time to share your VIP experience! We are so happy to hear the issues with your vehicle were resolved! We appreciate you as our customer, and look forward to seeing you again!

Oil change and tire rotation

Purchased truck from all star at other location/ service it here because it is close to my residence.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5-star review, Kit! We are thrilled to hear that our service team at All Star Ford continues to provide you with great customer service. Thank you for being a loyal customer and we look forward to seeing you at your next service appointment.

Great service.

I normally don't like the service departments at dealerships. These guys are good. Get there for your appointment time and they will take care of you in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jon, thank you for writing us this awesome review! We understand that service appointments can be stressful so we are very happy to hear that our service department made your experience painless. Thank you for choosing All Star Ford and we look forward to seeing you at your next scheduled service appointment.

Great Experience and Service

Brought car in for body work. They were professional, considerate to my needs, arranged for my rental, they handled everything. Under the circumstances, they made it a great experience. My car was perfect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kelli, thank you for sharing your wonderful All Star experience with us! Our team works hard to ensure our customers are always well taken care of when their vehicle is in service. We are very happy to hear that your vehicle is fixed and look forward to meeting your future automotive needs.

Good buying experience

First class operation. Really like my ford. Salesman was friendly and knowledgeable.we were able to take a test drive on several models.the finance department was also great and got me a good deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Earl, congratulations on your new ford vehicle! We welcome you to the All Star Family. Purchasing a new vehicle can be stressful, so we are very happy to hear that your salesman was able to answer any of your questions and made your car buying experience great! We look forward to seeing you at the next New Owner's Celebration!

Felt Like Family

Working with Rodney was just like working with family! He listened to us and understood our desires and didn't push us in any other direction. That can be the frustrating part when buying a vehicle....you know where you are, what you want and what you want to spend and someone doesn't listen. Rodney did! He built our trust and made the entire process a breeze!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jenn, thank you so much for taking the time to share this amazing feedback with us! Rodney and the entire All Star Ford team understands how stressful it can be to purchase a new vehicle, and we are so thrilled Rodney made your car buying process a breeze! Thank you for choosing All Star Ford for your new vehicle purchase, and welcome to the All Star Family! We look forward to seeing you at our next New Owner's Celebration! Enjoy your new vehicle!

Excellent Service!!

I took my car in on a Saturday morning to get an oil change and tires rotated. I was told over the phone the amount of time it would take to do everything because I was going to sit an wait. I had an appointment and my vehicle was taken right when I got there and I did not wait any longer than the time I was told. Very pleased with the services, with the employees, the wait time and the waiting area. Will continue to get my vehicle serviced here for everything I need!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kristina, thank you so much for taking the time to write this review. The entire team at All Star Ford is thrilled to hear your service appointment went well and you had a shorter wait than anticipated. We appreciate your business and look forward to seeing you again. Thank you for choosing All Star Ford for your vehicle needs!

Great purchasing experience

I met a very professional salesperson who made my purchase an A+++ experience. The facilities are super nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hayden, thank you for taking the time to share this feedback with us. We are so happy to hear that you had a great experience at our dealership. Thank you for choosing All Star Ford in Denham Springs, and welcome to the All Star Family!

EXCELLENT PERSONNEL AND FACILITY

I PURCHASED A 2015 NEW FORD EDGE SEL AT ALLSTAR FORD, DENHAM SPRINGS,LA RECENTLY. ALL SALES PERSONNEL WERE FRIENDLY,COURTEOUS AND HELPFUL. THE BUYING EXPERIENCE WAS EXCELLENT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your VIP experience with us. We work hard to ensure our customers have the best experience. We are pleased to hear that our staff met all of your expectations. Thank you for choosing All Star Ford and congratulations on your new vehicle! Welcome to the All Star Family!

great service dept. outstanding staff !!!!!!!!!

purchased F150, 2014 yr. had oil change done with tire rotation. outstanding service dept. people friendly and very knowledgeable. Center was very clean and the coffee as good & hot !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lane, thank you for sharing your 5-star experience with us! Your comments are very much appreciated and will be shared with our team. Thank you for coming in and we look forward to seeing you again soon!