Reviews
Write a reviewGreat Friendly Service
Great Friendly Service. They get you in and out quickly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, thank you for taking the time to share your review with us. We are proud to have a team of highly skilled technicians that can quickly and efficiently get you back into your vehicle. We look forward to seeing you again!
Great service
Parish stucky has been a great improvement to the service dept. He is very professional and does a great job handling my vehicles. i have had 4 of my vehicles serviced in the last month and he has made my life easy by getting the service done in a timely manner and right the first time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brad, thank you for sharing your experience with us. Parish and the All Star Ford team greatly appreciates your feedback and thanks you for business. We are proud to have a team of highly skilled technicians that can quickly and efficiently get you back into your vehicle. We look forward to seeing you at your next service appointment!
Yall can do better!
I am speaking for myself as well as on the behalf of my husband when I say that our experience was not exactly ideal. Darren, our salesman, was extremely helpful and more than great in every aspect! He is definitely as asset to your team; however, the finance guy, Todd was none of those things to say the least. I have NEVER dealt with someone in this situation with such a dry and rude personality when purchasing a vehicle before. (This is our 3rd time by the way) At this point, he has turned a happy time into an unpleasant one.
- Customer service 3.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kortney, thanks for the feedback and our apology for the delayed response. Your comments have been shared with the sales team and managers to ensure no other customer feel this way during their buying experience. We ask you to consider giving our service department an opportunity to earn your business. Thanks again and have an awesome day.
Great service
I came in with price in mind for my trade and for the Mustang and with very little negotiating, got the deal I was looking for. Process was the easiest ever.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for setting time aside to share your experience with us. Our goal is to provide top-notch service and we are glad to hear you had a satisfactory experience at our dealership. We appreciate the feedback and welcome to the All Star Family, Daniel!
Awesome Service
Mr. Pat was so awesome again. I bought a new car in August and it was totaled in October. Went to see Mr. Pat again and he took real good care of me once again for another new car. If your looking for a car, go see Pat McKay.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephen, thank you so much for choosing our dealership. We value you as our customer and strive to provide you with the best experience every single time. Thank you for sharing your review with us and we look forward to seeing you again soon!
2010 Ford Fusion Service/Recall Repairs
Shannon Springer was very helpful, followed up to ensure everything was taken care for the recalls. He has a great personality and made me feel comfortable and helped me understand what the repairs were. He kept me updated on the progress of the repairs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lisa, thank you for sharing this great feedback with us. The goal of our service department at All Star Ford is taking care of our customers. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Pleasant Service Experience
Was able to get first appointment for a Saturday. Got oil change and tire rotated. Fast, easy and great price
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michael, it's great to hear that you had such a positive experience with our service department and thank you for the feedback. We value your business and look forward to your next service appointment!
Olen Crow
Everyone was very courteous & helpful, My truck was repaired and returned when promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Olen, thank you for sharing your experience with us. We are proud to have a team of highly skilled technicians that can quickly and efficiently get you back into your vehicle. We look forward to seeing you again.
Great experience. Very knowledgeable personnel.
Service met my appointment time, and performed all requested needs for my vehicle. Parrish did an outstanding job explains all the details, and his recommendations were great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, Parrish and the All Star Ford team greatly appreciates your feedback and your business. Our goal is to provide top-notch service and we are glad to hear you had a satisfactory experience at our dealership. We look forward to seeing you again!
New Mustang Purchase
While searching for a new car, I informed the sales person (Ben Kinchen) on the options I was seeking in a new Ford Mustang as well as the exterior color. Ben went to work to search the dealer lot as well as their nearby sister, dealer lot to locate the perfect Mustang with my desired options. Ben made the buying process smooth for me especially during the price negotiations.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sharon, thank you for sharing your experience with us. Ben and the All Star Ford team greatly appreciates your feedback and your business. We work hard to ensure our customers have the best car buying process and we are thrilled to hear yours was smooth and easy. Congratulations on your new Ford Mustang! We hope you enjoy that sweet ride and welcome to the All Star Family! We look forward to having a lasting relationship with you.