Reviews
Fast, efficient service; friendly and attentive staff
It's always a pleasure to visit this dealership. They're thorough in their explanations, friendly, professional and attentive. I will continue to have them service my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Riccia, thank you for the 5 star review. I am happy to hear that you are pleased with our Service Department. Jim DaLuga General Manager
Ascent
Nice low pressure sales. Clean showroom. Purchasing process was quick
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jodi, thank you very much for the 5 star review and your purchase. Enjoy your new Ascent and I hope to see you for your first service appointment. Jim DaLuga General Manager
Subaru outback
Great dealership. Purchase process was smooth and painless. Service on recall was handled quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, thank you for the 5 star review. Jim DaLuga General Manager
Ed is great to work with!
We had a great experience with Ed and Jason. They were efficient and made the car buying process easy and enjoyable! Would definitely recommend this location to purchase a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rita, thank you very much for the review. Ed has done a magnificent job taking care of our customers since day 1! Thanks for the recommendation. Enjoy your new car. Jim DaLuga General Manager
Quick and Easy
Problem was fixed the first time quickly and easily. Its a pleasure doing business with Brilliance Subaru.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much for the review, I am glad to hear that our Service Department is taking good care of you. Jim DaLuga General Manager Brilliance Subaru
Service review
Always too notch at Brilliance Would recommend strongly! Employees are knowledgable, helpful, and willing to go the extra mile. Many care dealerships are just about the sale but Brilliance is about long term relationships.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the 5 star review. You are absolutely correct, we strive to build long term relationships with our customers. I am happy to hear that you are pleased with our dealership. Jim DaLuga General Manager
Great service, honest, fast experience.
I have been to several Subaru dealers, and this one is by far the best one. Prompt scheduling, friendly staff, and quality work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jason, thank you very much for the 5 star review and your comments. See you for your next visit! Jim DaLuga General Manager Brilliance Subaru
Great help
I went in expecting to just get information and left with a vehicle I was excited about. Salesmen are not pushy, and try to understand what you actually want out of a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brad, thank you very much for the 5 star review and feedback. I am glad that you were satisfied with your purchase experience and hope that you enjoy your new vehicle. Jim DaLuga General Manager Brilliance Subaru
basic maintenance done right
I brought my car in for a simple oil change and tire rotation. I was shown two air filters that needed to be replaced and I agreed and the outside of the car was washed. The staff is very friendly and helpful. They make suggestions without being too aggressive.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for the review and feedback, I am happy to hear that you are satisfied with our service department. Jim DaLuga General Manager Brilliance Subaru
Pleasant visit
Staff were all very nice and accommodating; waiting area was large & clean; coffee, free WiFi and plenty of electrical outlets were bonuses:kept me updated on progress thoughout the morning
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the 5 star review and your feedback. I am glad to hear that you are satisfied with our service department. See you next time! Jim DaLuga General Manager Brilliance Subaru