Reviews
The staff were amazing and really helped me get in my new
The staff were amazing and really helped me get in my new vehicle. They went above and beyond and made my experience well worth the trip. I would highly recommend this dealership if you're looking for a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
One of the valets made my daughter so uncomfortable
One of the valets made my daughter so uncomfortable hitting on her and asking for her number repeatedly. When she got her car back all of the change was missing. Who does that?!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good Evening, Thank you for taking the time to share this feedback with us. Our management team is looking into this matter closely. If you could please contact our Service Manager, Paul Bishop, by either email at pbishop@mbbhm.com or by phone call to 205-402-2240 we would love the opportunity to get more information regarding your daughter’s experience. We never want our customers to feel uncomfortable in any way. We look forward to your contact, MBBHM Management
Mr. Djiby Tall was very professional and helpful with
Mr. Djiby Tall was very professional and helpful with taking time to go through the process and inspection of the car, he never gave up trying to find the car we wanted and that's means alot, we will continue to do business with the Irondale site and Mr. Tall, Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mr. Tall had expert advice and was quite knowledgeable.
Mr. Tall had expert advice and was quite knowledgeable. He made the experience swift and easy. 5 stars.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We live in Gallatin,Tn and drove to Irondale in
We live in Gallatin,Tn and drove to Irondale in Birmingham 3 years ago for our leased GLB . Trent Tate and the team at Mercedes took of us then. Trent continued to follow up with us and worked to keep our business there. He listened to our needs, found the car of my wife’s dreams and presented a deal that met our needs and those of Mercedes. Thanks to all of you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trent is the best Salesperson I have ever worked with.
Trent is the best Salesperson I have ever worked with. His knowledge about the vehicle, his attitude, and his helpfulness throughout my car purchasing experience was superior to any other person I have worked with. I would recommend Trent and the MB of Birmingham to anyone considering the purchase of a new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I enjoyed working with Ghali Bazzi.
I enjoyed working with Ghali Bazzi. He was always friendly and helpful, as well as knowledgeable of the Mercedes products. I am loving my new GLE. Everyone at the dealership was welcoming.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience working with Kurt.
I had a great experience working with Kurt. He did a super job answering all of my questions and made the whole purchase process quick and easy. I would definitely go to Kurt for my next Mercedes.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Mr. Ghali Bazzi is a wonderful person. He made this deal
Mr. Ghali Bazzi is a wonderful person. He made this deal possible. Without him, we might not have thought of purchasing a new car. Ms. Tynese Tippins was also really great to work on financial paperwork. We really appreciate the support from both of them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brooklin was simply amazing.
Brooklin was simply amazing. She very attentive, professional, and patient. She went above and beyond. Brooklin made sure were were satisfied with our purchase. I highly recommend her!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car