Reviews
Great buying experience
Great buying experience. I recently bought a used car from Infinity of Birmingham. My salesman was Jeff Roquet and I had a wonderful buying experience. I live about 3 hours from dealership and I basically bought the car over the telephone from Mr. Roquet. There were no surprises in the vehicle, the price or the paperwork when we arrived to pick up the car. We were in and out of the dealership in less than 1 hour. I highly recommend this dealership and this salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great buying experience
Great buying experience. I recently bought a used car from Infinity of Birmingham. My salesman was Jeff Roquet and I had a wonderful buying experience. I live about 3 hours from dealership and I basically bought the car over the telephone from Mr. Roquet. There were no surprises in the vehicle, the price or the paperwork when we arrived to pick up the car. We were in and out of the dealership in less than 1 hour. I highly recommend this dealership and this salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome
No pressure and awesome. Selection of vehicles was good but when requested, sales staff found vehicle we wanted over night. It was clean and ready to go within 48 hours. Scott Donze explained all functions very well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Experience
Very pleasant sales experience. They really value customer loyalty, and the process gets easier every time. I can not say enough positive things about Kyle Roberts. No other person at any dealership has done more to make deals work for our family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Car Buying Experience
Very professional dealership. My salesman was knowledgeable and very fair. Car negotiation was smooth. I would highly recommend this dealership. Having owned Infiniti's in the past, the service department is top notch as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent sales process
Kerry was very easy to work with, low pressure, and eager to help at all times. Overall facility, selection, and prices were excellent. The CPO options were quality cars and Infiniti now has one of the best pre-owned programs going after evaluating all the major manufacturers. Kyle was great and found an even better rate than I had preapproved from my credit union.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome Experience
Kayla hackett was awesome professional and knowledgeable. Kayla was genuine and you felt her passion. The closer Kyle Roberts is also passionate and makes sure you have a good understanding going through the process of buying. A new car. Kudos to infinity of Birmingham.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sales Services
Infiniti of Birmingham services are awesome!!! They did an outstanding job and they helped me from the beginning to the end. I would strongly recommend them to someone else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service/best selection
The staff (Karen was great) were exceptional! Infiniti of Birmingham has the best selection of pre owned vehicles!! Karen was very patient with me while making my final decision and went over all the details so I could make the right choice for my family! Love my QX80!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
We had a great experience working with Kayla at Infiniti of Birmingham. She was kind, courteous, down to earth and made the process smooth and easy. Thanks Kayla!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car