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EchoPark Automotive Thornton

(4,917 reviews)
Visit EchoPark Automotive Thornton
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2024 regional dealer award
View 9 awards
2024 regional dealer award 2024 state dealer award 2023 regional dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(888) 630-1810 (888) 630-1810

Reviews

(4,917 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Thornton from DealerRater.

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Isaiah T was the Best and the easiest to shop and buy a

Isaiah T was the Best and the easiest to shop and buy a new car

Rating breakdown (out of 5):
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Kyle is great.

Kyle is great. EchoPark internal processes are horrible. Be prepared to spend the day there.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the feedback, we appreciate hearing about our team members like Kyle. We apologize for any inconvenience with our internal processes and are continuously working to improve our efficiency. Thank you for choosing EchoPark.

Staff is very kind and informative.

Staff is very kind and informative. I am an anxious girl who asks a tonnn of questions and they were answered beautifully.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! Our team takes pride in providing exceptional service and making our customers feel at ease. We're glad we could answer all your questions and look forward to assisting you again in the future!

EchoPark was an amazing place to buy a car from.

EchoPark was an amazing place to buy a car from. The environment is clean and has plenty of comfortable furniture and art to make the space comfortable and enjoyable. Sam himself was a fantastic salesman! He helped us find makes and models that fit what we were looking for size and style wise as well as price wise. He was quick with test drive requests and answered every question we had.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your glowing review! We are so glad to hear you had a great experience at EchoPark. Our team takes pride in providing a comfortable and enjoyable environment for our customers, and we're happy to hear Sam went above and beyond to help you find the perfect car. Enjoy your new ride! #EchoParkProud 🚗💨

Sam was very helpful in our car buying process.

Sam was very helpful in our car buying process. I would recommend him to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! It was our pleasure to assist you with your car buying journey. We greatly appreciate your recommendation and look forward to serving you again in the future. #HappyCustomers #ExceedingExpectations

Justin was great to work with.

Justin was great to work with. Very friendly and knowledgeable. Made the whole process quick and easy. Thank you so much!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, we are so glad to hear that Justin provided you with excellent service! Our team strives to make every customer experience quick and easy. Thank you for choosing our business!

Hayden was attentive to our needs, was not pushy and

Hayden was attentive to our needs, was not pushy and helped us with our purchase. He even came in early, because we weren't able to complete everything the night before.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We are so glad to hear that Hayden provided top-notch service for you and went the extra mile to ensure your satisfaction. We appreciate your support and look forward to working with you again in the future.

The car buying experience can be stressful, but Anthony

The car buying experience can be stressful, but Anthony at Echo Park made it relaxed and easy. I was greeted and paired with a salesman right away, was shown exactly what I asked for and felt supported each step of the way. Anthony was personable, knowledgeable, no pressure, and made sure I understood everything throughout the process. I can?t recommend Echo Park and Anthony enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words! We are thrilled to hear that Anthony provided such a stress-free and enjoyable car buying experience for you. He is a valuable member of our team and we're glad he was able to make you feel supported and informed throughout the process. We truly appreciate your recommendation and hope to see you again in the future at Echo Park!

The car buying experience can be stressful, but Anthony

The car buying experience can be stressful, but Anthony at Echo Park made it relaxed and easy. I was greeted and paired with a salesman right away, was shown exactly what I asked for and felt supported each step of the way. Anthony was personable, knowledgeable, no pressure, and made sure I understood everything throughout the process. I can’t recommend Echo Park and Anthony enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We are delighted to hear that Anthony at Echo Park helped make your car buying experience stress-free and enjoyable. We appreciate your recommendation and look forward to assisting you with all your future car needs. Drive happy! 🚘

The web site was easy to use, I found the car/cars I was

The web site was easy to use, I found the car/cars I was interested in, did a test drive and bought a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that our website made your car buying process easy and that we were able to help you find and purchase your dream car! Thank you for choosing us.