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EchoPark Automotive Thornton

(4,786 reviews)
Visit EchoPark Automotive Thornton
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2024 regional dealer award
View 9 awards
2024 regional dealer award 2024 state dealer award 2023 regional dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(888) 630-1810 (888) 630-1810

Reviews

(4,786 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Thornton from DealerRater.

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I bought my daughter 1st vehicle the experience with Kyle

I bought my daughter 1st vehicle the experience with Kyle was good fast and easy. But the problem that I am having now is that instead of replacing the battery they just charged it and my daughter‘s “new car” keeps leaving her stranded, it won’t start specially in this cold conditions. I schedule an appointment to get the battery replaced, but it won’t be until next week and we have been dealing it ever since we bought the car. The car is under Warranty so they should Have replaced the battery From the beginning. it just sucks dealing with the card that won’t start and can’t depend on

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us about your experience. Reviews like this help us improve. Our priority is you, so please contact us at 720 636 0493 so we can try to make this right

Very efficient dealership.

Very efficient dealership. Nice selection of cars and knowledgeable employees. Dan was very helpful throughout the process

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your kind words! We take pride in providing a hassle-free car buying experience with a great selection of vehicles and knowledgeable staff. We're glad Dan was able to assist you throughout the process. We appreciate your business and hope to see you again in the future!

Came in nervous not knowing what to expect.

Came in nervous not knowing what to expect. Ryan greeted me and helped me out tremendously. Ryan provided trust and confidence in making my purchase. Very helpful and attentive. Thank you Ryan

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

We are so grateful for your kind words! Our team strives to provide exceptional customer service and we're thrilled that Ryan could make your visit a positive one. Thank you for choosing us, and we hope to see you again soon!

I had a fantastic experience working with Andrew at the

I had a fantastic experience working with Andrew at the dealership. He was patient, knowledgeable, and genuinely listened to what I was looking for. Even though the car I originally chose didn’t end up being the right fit, Andrew worked with me to make sure I was happy in the end. There was no pressure, just honest and helpful service. I really appreciated his effort, and I’d recommend him to anyone looking for a car!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We are thrilled to hear that Andrew provided you with a fantastic car-buying experience. Our team always strives to deliver honest and helpful service without any pressure. We're glad he was able to find the perfect fit for you. Thank you for recommending Andrew to others, we truly appreciate it!

I had an excellent experience buying my car at Echo Park.

I had an excellent experience buying my car at Echo Park. Bryan truly went above and beyond to make the process easy and enjoyable. He helped me find the perfect car that fit both my budget and preferences. I couldn’t be happier with my new car and the outstanding service. Highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for choosing Echo Park for your car buying experience! We're so happy to hear that Bryan provided you with exceptional service and helped you find the perfect car within your budget and preferences. Enjoy your new car and thank you for your recommendation!

Justin was helpful.

Justin was helpful. The overall time to purchase the vehicle was a bit long at about 3 hours. We were a bit annoyed that Justin didn't tell us there was only one key for the vehicle until the very end of our car buying experience. We would have appreciated knowing that at the beginning.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to tell us about your experience. Reviews like this help us improve. Our priority is you, so please contact us at 720 636 0493 so we can talk further.

Leonard was very helpful and patient.

Leonard was very helpful and patient. Easy to work with. Recommend him highly. Courteous and kind

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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! It truly means a lot to know that our efforts to provide great customer service are appreciated. We're so glad that Leonard was able to assist you and we value your recommendation. We look forward to working with you again!

Second car we've bought at Echopark.

Second car we've bought at Echopark. Love them! They are no pressure and helped us thru every aspect of the search and purchase. James was particularly helpful getting our choice of car ready to test drive, as well as getting all the needed info from us. Paperwork was easy!! A great experience! Thanks, James!!

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, we are delighted to hear that you had a positive experience at Echopark! Our team strives to provide a stress-free car buying experience and it's great to hear that James was a valuable asset. We appreciate your business and look forward to working with you again in the future. Happy driving!

Alonso was great to work with, kind and helped us get the

Alonso was great to work with, kind and helped us get the car we loved!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark they made your day!

Dealer response

Thank you for your positive feedback! We are thrilled to hear that Alonso provided exceptional service and helped you find the perfect car. We appreciate your business and hope to see you again soon. Happy driving! 🚗❤️

Great dealership, easy to work with.

Great dealership, easy to work with. Justin did a great job explaining everything and got us in and out quickly!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We love playing matchmaker – so glad we could help you find your dream car. Let’s stay in touch. Please reach out if you need anything else, we’d love to help!