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EchoPark Automotive Thornton

(4,783 reviews)
Visit EchoPark Automotive Thornton
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2024 regional dealer award
View 9 awards
2024 regional dealer award 2024 state dealer award 2023 regional dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(888) 630-1810 (888) 630-1810

Reviews

(4,783 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Thornton from DealerRater.

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Sam Frasca is amazing, you want a good caring salesman he

Sam Frasca is amazing, you want a good caring salesman he is the one to go to! He is very knowledgeable and takes his time in doing things! If he doesn’t know, he’s going to do what it takes to find out! He has initiative, effort, great person to get a deal done with and he’s not a shark trying to get everything out of you. He wants you to walk out happy with a great deal. Period, I’d recommend him a million times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

3ammusicbookings, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Denver (Thornton)! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Ray was very helpful, kind, and respectful of my time and

Ray was very helpful, kind, and respectful of my time and privacy during side financing conversations. He was even willing to allow me a deposit to avoid financial overlaps.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!

david makes everyone feel comfortable as soon as they

david makes everyone feel comfortable as soon as they enter the room. outgoing and very kind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

This was such an easy and stress free experience for us.

This was such an easy and stress free experience for us. He was able to answer every question we had. He was up front with us about how the process worked and what to expect and what they expecting from us. I felt very comfortable working with him. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Memay21, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I love my new renegade however I did have to go back in

I love my new renegade however I did have to go back in the morning to finish paper work and went in around the time Jared said he would be there we even gave him a call but it went to voicemail. I finished the paper work with a different person and my car was not cleaned inside as promised the night before which was pretty disappointing.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Andria10597, thank you so much for your comments about EchoPark Automotive Denver (Thornton)! Please give us a call at 720-627-6386 to bring your concerns to a manager! We would like to solve and questions or concerns further!

Professional, clean, no haggle, honest and easy to work

Professional, clean, no haggle, honest and easy to work with. Thanks so much for making this an effortless transaction and we are leaving happy, not frustrated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark! We hope to be of service to you again in the future. Best wishes!

Bella was Very Professional, understanding and educated.

Bella was Very Professional, understanding and educated. Everything I look for in a person I’m buying something from. Would definitely recommend her 10/10!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

David made my first Car buying experience very stress

David made my first Car buying experience very stress free. There was no pressure when I was making the decision. He gave me the time I needed to think about it and walked me through the process. He made sure that I felt comfortable during my visit and there’s nothing better I could ask for in that visit at Echo Park. David was very professional and I appreciated that.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

magen.braun, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Denver (Thornton)! If you have any further questions, please give us a call. We're always happy to help!

She was very patient very helpful and professional I

She was very patient very helpful and professional I would highly recommend her customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark! We hope to be of service to you again in the future. Best wishes!

javier was understanding, patient, communicative with my

javier was understanding, patient, communicative with my husband and i. he helped us find something we really liked and was very honest about the other cars we were thinking about. definitely recommend javier and would go back and send my friends and family to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!