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EchoPark Automotive Thornton

(4,786 reviews)
Visit EchoPark Automotive Thornton
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2024 regional dealer award
View 9 awards
2024 regional dealer award 2024 state dealer award 2023 regional dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(888) 630-1810 (888) 630-1810

Reviews

(4,786 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Thornton from DealerRater.

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A dealership that was very welcoming and made it...

A dealership that was very welcoming and made it comfortable to shop for a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your praise and kind comments about our team here at Echopark Automotive! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Consumer response

You know I was very nervous having to get a new car and start all over. When i walked in to the dealership, no one stepped up to me like Javier he was ready and willing to help. He was very knowledgeable and very patient with answering questions that i had. He never once made me feel like i was being a bother to him. He never made me feel pressured into buying anything. He was very understanding to my needs and wamts amd got what i wanted amd looking for in this car purchase. Very thankful for everything that he dod for me. Will most definitely refer people

This place was great and the experience was smooth and...

This place was great and the experience was smooth and Abram did a great job plenty of inventory

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Patrick Kremer, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Denver (Thornton)! We hope to be of service to you again in the future.

Very smooth experience. 2nd vehicle purchased here....

Very smooth experience. 2nd vehicle purchased here. Sarah was extremely kind, personable and easy to converse with. It brings a breath of fresh air into the used car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Patrick Kremer, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Denver (Thornton)! We hope to be of service to you again in the future. Best wishes, EchoPark Automotive Denver (Thornton)

The buying process is easy my sales person was helpfull...

The buying process is easy my sales person was helpfull and friendly made my decision an easy one they cleaned the car and fueled her up recommend echo park to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, EchoPark Automotive Denver (Thornton)

Javier was amazing! He made the buying process so easy...

Javier was amazing! He made the buying process so easy for me! Best experience ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Echopark Service Center is Amazing

Echopark has the best service center ever now, especially with Liz being at the helm. Everyone is so friendly and very understanding. Patience is key with any type of repair and while parts were taking long they were very accommodating and kept me up to date.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Kathryn Frasca, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Kelly was a wonderful sales agent really enjoyed working...

Kelly was a wonderful sales agent really enjoyed working with her the whole experience was very great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tracy.lewis! We are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Honestly new exactly what I was looking for and made it...

Honestly new exactly what I was looking for and made it happen. He was honest and was not looking for just a sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jose rosales, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

Excellent fast service delivered as promised.Very...

Excellent fast service delivered as promised. Very professional and answered all questions. Quick services. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Msanc12, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Great customer service, personal are very friendly and...

Great customer service, personal are very friendly and professional, satisfied with my vehicle purchase #1

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Alexjr! We are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!