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Cape Cod Carz

(345 reviews)
Visit Cape Cod Carz
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 9:00am–5:00pm
Tuesday 9:00am–6:00pm 9:00am–5:00pm
Wednesday 9:00am–6:00pm 9:00am–5:00pm
Thursday 9:00am–6:00pm 9:00am–5:00pm
Friday 9:00am–6:00pm 9:00am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday 11:00am–3:00pm Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
(508) 681-3196 (508) 681-3196

Reviews

(345 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cape Cod Carz from DealerRater.

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I saw an ad for a car on CarGurus and I wrote my...

I saw an ad for a car on CarGurus and I wrote my information and they got back to me in just 5 minutes unlike any other place that I tried to contact that never got back to me. They helped me with figuring out which way of paying was the best for me. Helped me through the whole process. I got a great car at the end and if I was to buy another I would go through them again. I recommend buying from this place great workers and great cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thank you for the review, we try to help all our customers in the purchasing process answering all their questions and getting them into a vehicle that works best. Come see us in the future for your next vehicle purchase.

Rick and Rebekah were both amazing!!! Maybe buying a NEW...

Rick and Rebekah were both amazing!!! Maybe buying a NEW to us car simple and easy! No gimmicks, no funny business, just a pleasure for us to deal with! We’ll definitely be back when it’s time for another car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kevin, It was a pleasure working with you, our goal at Cape Cod Carz is to give our customers the best buying experience we can. Answering questions and explaining the purchasing process. We will be here when you need a new vehicle.

Excellent experience

Rick and Rick Jr. were very easy to deal with, no pressure to make a deal. Vehicle was just what we wanted, and they made it a point to get the payment that we told them we could afford. Would definitely recommend them to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sean, Thank you for the review, we are glad to hear that you are enjoying your new vehicle at a payment you can afford. We try to met all our customers needs when they are here purchasing a new vehicle. We hope to see you in the future for your vehicle needs.

At your pace...

I looked around the lot without being pressured. I asked questions and received pointed answers. The employees were attentive and timely in their process. I was impressed with how “down to earth” everyone appeared. It didn’t feel like I needed to have my guard up the whole time. Once I purchased my car, the whole process went so quickly and efficiently. Very impressed overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks Shawn for your nice words, we try to have a down to earth approach at our dealership. We want our customers to feel comfortable and well informed of the process .... with some laughs along the way. Enjoy your new vehicle and come see us again.

Dealer response

Cape Cod Carz responded publicly on 10/23/19 12:31 PM Thanks Shawn for your nice words, we try to have a down to earth approach at our dealership. We want our customers to feel comfortable and well informed of the process .... with some laughs along the way. Enjoy your new vehicle and come see us again.

I never know it was that easy to own a car

They make it easy to own a car even with no credit. I definitely would recommend getting you car form cape cod cars in Hyannis

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review. Cape Cod Carz aims to make the process as easy as possible. Enjoy your new vehicle and come see us in the future.

Fantastic

I have never experienced a dealer like this, they answered every question i had went above and beyound helping me get the car i wanted. I will tell everyone, u want a car or truck go here you will not be sorry Thank you Rick for help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Pauline, Thank you fro the fantastic review, it was our pleasure working with you guys and are happy to hear that your purchasing process was pleasurable. Come see us in the future for your vehicle needs. Thanks Again!

Best Dealer

Thank you Rich and team for making my truck buying experience the easiest and enjoyable. Your no pressure, relaxed atmosphere and guidance through the process made it stress free THANK YOU!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Clutch

Once again cape cod carz has come through in the clutch. After an accident my family needed a new car. I was in at 9:00 am and driving away in a quality vehicle by 4:00. They take care of the whole process from start to finish. They always have a great inventory to choose from. This was my fifth purchase from CCCZ and I’ve never been disappointed. Keep up the good work guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review... it has always been a pleasure working with you and your family. Enjoy your new vehicle and stop in to see us if you are in the area. Happy Summer!

The Benchmark of Excelence!

The Benchmark of Excellence for any organization is their Customer Service. Cape Cod Carz IS the Benchmark. Their Inventory, Expert Knowledge and Exceptional Understanding was top knotch. I was in a horrible car accident and my car was totaled. My husband went online that night to see what was available locally. He went to several places in search for me and found Cape Cod Carz. My husband is a mechanic and knew he had a gem of a car when he found the Nissan Altima that we ended up purchasing. Rick Jr., Rebekah and Guy were Great to work with. They helped us with our budget and time table and were Exceptional. DO NOT Look any farther for a Used Car on the Cape. Cape Cod Carz is the only place you'll need to go. You will not be disappointed. The entire Team and their Cars are The Benchmark of what you are looking for. Cape Cod Carz is an outstanding Community Resource on Cape. Why go over The Bridge??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Paula, It was our pleasure helping you get into a safe and reliable vehicle after you car accident experience. Helping our customer with their vehicle needs and making sure they are fully satisfied is our goal... Cape Cod Carz is aiming to be the Capes number 1 used car dealer with pristine vehicles and great customer service. Enjoy your summer!!

Bad service

A 2010 jeep was not an even trade for a 2006 Kia.. to start..check engine light on and off .. . and I could go on and on.. but I stand by my review and the problems both vehicles cost me.. my warranty’s would have been out but I drove no miles.. they asked to take my daughters 2016 Chevy and made out in compare to what they did in exchange.. a rental car was paid 2 days to leave the Jeep and twice for the Kia all times two days each!! and I had no choice I could not drive and the car was towed to my friends next time I did get it towed and they blamed my mechanic friend for botching up the fronts.. at the rotted mess underneath!! .. when I purchased the Kia it was brought back to them to go over everything .. and twice I drove with NO brakes ... and both times needed towing.. and 3 times rental cars at the Barnstable airport loss of wages headaches and stress!! I tell you I never should have gone through any of this.. my daughters 2016 Chevy sonic they made out.. they made out in all of it!!! And I was not happy since November!!! And I told them I was never to return after my brakes again and loss of work again rides to and from etc etc!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Hi Cheryl, Just checking in to see if we have resolved everything to your satisfaction. Thanks