Reviews
Excellent Dealer!
Thank you Rick and Rebecca! When I needed to purchase a car, I picked the dealer and then found the car. So glad I did, could not have been a better experience. Choose Cape Cod Carz, you will be very glad you did, great people, honest, reputable and just plain nice! Thanks Again, Kris
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kris, It was a pleasure working with you as well... easy and fun. Enjoy your new vehicle and come see us when you are ready for your next purchase. Have a great SUMMER!!!!
Purchased My Dream Vehicle
I had been having car issues, and knew I needed to purchase another vehicle. I felt it was time to start searching for a Jeep, because I had always wanted to own one. I happened upon a 2006 Jeep Commander, that Cape Cod Carz was selling, and I knew I wanted to check it out. I messaged the owner Rick, and he promptly answered me back. I was able to go that morning to see the vehicle, and everyone was so nice and welcoming. Checking out financing didn’t take too long, and everyone was very professional. I saw the vehicle, got to test drive it, and I could tell they were selling quality used vehicles. All was well taken care of. They helped make it possible for me to purchase my dream vehicle, and I am extremely grateful to them. They are a wonderful company, and I would definitely recommend checking them out!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Dawn, Thank you for the fantastic review, it was our pleasure getting you into a new vehicle and help you with financing. Our goal is to help our customers understand our financing programs and have them leave the dealership in a safe and reliable vehicle. We appreciate your business.
Awesome experience!!
Thank you Rick and team!! I love my new Grand Cherokee, process was super easy and the Jeep was exactly what I saw online before stopping by and picking it up off the lot! I appreciate the quick texts response and accommodating my schedule!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review. We are happy to hear that you are enjoying your new vehicle. It was a pleasure working with you and hope we can help you with your vehicle needs in the future. Have a great summer!!
Cape Cod Carz responded publicly on 6/07/19 12:09 PM Thank you for your review. We are happy to hear that you are enjoying your new vehicle. It was a pleasure working with you and hope we can help you with your vehicle needs in the future. Have a great summer!!
Cape Cod Carz responded publicly on 6/07/19 12:09 PM Thank you for your review. We are happy to hear that you are enjoying your new vehicle. It was a pleasure working with you and hope we can help you with your vehicle needs in the future. Have a great summer!!
Incredible experience
Found the perfect 2009 white sparkly Toyota solara convertible for the summer. The staff was so friendly and helpful. We told them what we could pay and they made it so easy for us. I would recommend them to anyone looking for an awesome car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review... it was a pleasure working with you and your sister... enjoy your new Solara this summer.
GREAT PLACE
This was my first time buying a car from a used car dealer. I went to quite a few before I found these fabulous people! It was a great experience and we brought my daughter home a very nice car!! Thank you all at Cape Cod Carz?
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Brenda, We are happy that you found us as well. It was a pleasure working with you and we are pleased that you daughter is in a safe and reliable vehicle. Come see us again.... Happy Summer!
Highly recommend!
Great service ! Trustworthy and honest. One of the best experiences I've had purchasing a vehicle. The team took care of every detail in the process. I will be back for my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Cody, It was a pleasure working with you. We aim to have our customers leave the dealership confident and satisfied with their new vehicle purchase. We look forward to seeing you for your next purchase.
Everything easy and taken care of.
I purchased a vehicle from Cape Cod Carz today and the experience was easy, hassle free, everyone was kind and reasonable. They took care of everything. I drove in and drive out. Happy worth my overall experience 100 percent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review. It was a pleasure working with you and helping you get into a new vehicle. Stop in to see us this summer.
Unsatisfied customer
Giving 1 star is actually being generous to this place. If I could do this review without giving any star I would. One of the worst experiences I ever had very disappointing personally. I would not reccomend anyone to do business here. Just another small business dealership that prays on people with fair to no credit that sells you over priced vehicles with very high mileage. Be aware of small delaships like this keyword to look out for "we take any credit, no credit, good credit we can work with you" red flag that the interest is going to be through the roof people. Lesson learned!! I purchased a vehicle from this establishment Jeep and soon as I had it for few days the engine light comes on. I call the boss he said the car has been serviced and is in mint condition. Long story short the car was a xxxxing lemon and Cape Cod Cars attempted to mask the errors. I took this car back in a hurry this whole experience was a nightmare. It was a complete headach. Im glade I found the issues before the 30 days. They Probley assuming I wasn't going to drive the xxxx out of the car, to see what was wrong with it but I did. Well low and behold it was pretty on the outside and xxxxty under the hood. Take your business else where.
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We are sorry you are still unhappy this many years later. We did not intentionally try to hurt or deceive you in any way. If you read some of our other reviews you will see your experience is not the norm. We did have your vehicle inspected thoroughly before your purchase. Yes you had some mechanical issues that came up after you took delivery of your vehicle. We addressed those issues immediately with your choice of mechanic. We believe if we had the opportunity to address those issues through our shop they would have been addressed correctly and promptly. We did not ever claim the vehicle was "Mint". It was over ten years old and had over 100,000 miles. We offer financing for our customers who can not get a car loan anywhere else because of their past credit history. We will be the first to tell you it is more expensive than conventional financing because of the risk involved. One of the benefits of these loans are that it can raise your credit score if the payments are made on time. This can create better opportunities in the future. You have left several negative reviews across different platforms over the years and each time we have responded offering to sit and come up with a resolution that would satisfy your displeasure with our dealership. You have never once responded. Let's stop talking about the problem and come up with a solution.
Amazing employees! Quality cars!
Great family owned business! They're friendly and knowledgeable about the cars on their lot. I had a fantastic experience with Rick and I love my (new to me) car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review... it was a pleasure working with you and we hope you enjoy your new vehicle.
Great owner, staff, and service
I never bought a car outside of a major dealership until now. Rick and the staff at Cape Cod Carz let me test drive with ease, and did not pressure me to purchase. Rick suggested a car to me, and we came to a mutual agreement. He sent it out for additional work that I requested (at no extra cost) before we closed the deal. The day I came to get my new registration, I had a tire problem, an embedded screw. I left that afternoon with a new tire courtesy of Rick and the staff. They went off Cape to get the necessary tire. These are nice, honest people doing their best to make a living selling cars. I was quite impressed that all the time I was at this small dealership, Rick and the staff spoke in a courteous and professional manner. I will come back to Cape Cod Carz.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joe, Thank you for the fantastic review. It was our pleasure getting you into a new vehicle. Thank you for your patience and understanding while we ironed out the kinks after the sale. We hope to see you in the future for your next vehicle.