Skip to main content

Crest Nissan of Frisco

(1,560 reviews)
Visit Crest Nissan of Frisco
Sales hours: 8:30am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award
New (469) 850-6383 (469) 850-6383
Used (469) 850-6335 (469) 850-6335
Service (469) 850-6338 (469) 850-6338

Reviews

(1,560 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Nissan of Frisco from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent service!

Excellent service! Everything completed as promised an on time. Highly recommend this service department! Good job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

No pressure sales from Ben.

No pressure sales from Ben. Great information from Leon. Ennis was so helpful. Annabella welcomed me so warmly. Felt like the right place to be. Love my new truck!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

Overall, I have no complaints.

Overall, I have no complaints. I came in knowing my credit was low and was hoping they could work with it and they did just that. I said I wanted my next car to be a mom type car and I got just that. Would highly recommend others to take a visit to the location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

I had an appointment for 9:10, by 9:30 I had my report

I had an appointment for 9:10, by 9:30 I had my report for authorization and services where completed by noon. Outstanding customer service and communication from advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your time with us and that our team could contribute to making your experience memorable.

Lee is patient and understanding when it comes to getting

Lee is patient and understanding when it comes to getting my car serviced. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

Excellent customer service provided by service advisor

Excellent customer service provided by service advisor Mario and my car was in and out quick. I appreciate his recommendations to keep my car in good shape.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

The people working at Crest Nissan are

The people working at Crest Nissan are crearive,sociable,hamble and wonderful.I appreciate and thank their hard working.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

Had my service work done at Crest Nissan today for an oil

Had my service work done at Crest Nissan today for an oil change and a tire rotation. Not only did they have the job done at a reasonable time, they also did great work in a professional relaxed environment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

Awesome service department team!

Awesome service department team! Only had one issue in 3 years and was immediately corrected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

Overall good experience, I ended up with a pretty good

Overall good experience, I ended up with a pretty good deal. I communicated my expectations with sales prior to arrival, however, things changed once I arrived which was disappointing. I ended up having to haggle to fix the issues I had, which I was trying to avoid to begin with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!