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Volkswagen of Gainesville

(1,144 reviews)
Visit Volkswagen of Gainesville
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2020 consumer dealer award

Reviews

(1,144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Volkswagen of Gainesville from DealerRater.

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Representative was kind and polite, consistently checked...

Representative was kind and polite, consistently checked in on our needs, and treated us with respect. The dealerships premise was clean and inviting as well as professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Relatively fast and helpful, even tho I went in looking...

Relatively fast and helpful, even tho I went in looking like a wet homeless person... after I got past the front desk and told the woman I was serious and paying cash. Tony the manager was available and helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were happy with our experience buying a car here....

We were happy with our experience buying a car here. They were quick and efficient. Everyone was helpful, we had no issues. Would recommend shopping here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

VW of Gainesville was very helpful in getting us our new...

VW of Gainesville was very helpful in getting us our new car. Their staff were knowledgeable and patient in the process. We are happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Raul and Tony were really good whether it was information...

Raul and Tony were really good whether it was information or just getting back with us on what we wanted so that was a plus

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Saleswoman Hanna was very helpful and polite, her boss...

Saleswoman Hanna was very helpful and polite, her boss (female) was quite aggressive and off-putting in her sales tactics. nearly left after she rushed me to make a decision, but the price point was where I wanted to be.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer service, and has great options for buying...

Great customer service, and has great options for buying a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were able to get my vehicle up and running in no...

They were able to get my vehicle up and running in no time. Super efficient with reliable staff. Definitely will recommend anyone to buy a vehicle here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly knowledgeable staff. Great quality and variety...

Friendly knowledgeable staff. Great quality and variety of new and pre-owned vehicles. Fast and efficient closing on the finance. Comfortable waiting areas. Decent coffee

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Aubrey was so easy to work with - she made the process...

Aubrey was so easy to work with - she made the process smooth and did not create the normal stress of car transactions. She was awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.