Woody Folsom Chrysler Dodge Jeep Ram

To the Woody Folsom GM and Salesman who stated "I can't sell you a 2023 Grand with 2500 miles for $65k". Someone did. 😆

Beware!!! Dealt with these guys for four days on a vehicle (internet sale) and then when I got ready to sign the final documents they had switched the VIN on me. When I confronted them on this, they went into hiding. When I called the GM, he got sassy and blamed it on poor communication. REMEMBER THEY DON’T NEED YOUR BUSINESS. THE GM SAYS THEY SELL 400 CARS PER MONTH. GIVE SOMEONE ELSE AT ANOTHER DEALERSHIP A CHANCE.

Do NOT buy from Woody Folsom, I purchased a new 2019 3500 from Woody. I asked for a leveling kit and larger tires to be installed, they did, however they did NOT install the tires I asked. They did however install tires that were too wide for the wheels causing the front tires to separate. I informed the dealership of the problem and they did nothing. If the tires had come apart while on the highway some one could have been seriously injured. I have reached out to them a second time to reach a solution and they will not respond. Hey Woody, I bought a $64,000 truck from you and you xxxx near killed me by putting the wrong tires on a 3500. I'll never buy form you again.

Want the value of your trade stolen by a dealer? Contact Woody Folsom. Want to pay more for your next vehicle? Contact Woody Folsom. Want to deal with a**h***'s who think you have no knowledge of the automotive business? Contact "Would Be Folsom". Take your business elsewhere unless you enjoy throwing your money away.

Back in August I purchased a 2020 Dodge Journey from Woody Folsom in Douglas. From day 1 I hade trouble with this vehicle the air was not cooling. I took it up to the service department and was told there was nothing wrong Now living in the South and its a 100 degrees I think I know if my air is not working or not lol So took it back again this time they did fix the air but it still would not blow out hard. Then I started having problem with the gas needle floating you could never tell how much gas you had the needle would move from full to almost empty back up to a half a tank over and over well I took it back to the service department they claimed they would find out what was going on... They drove my vehicle over 300 miles and claimed it did not move with them the whole time I knew that was a lie. I get it back and it's doing the same thing and now they have put a ding in the driver side door...So this time I start making videos of it so I would have prove and like before I was told to bring it in and 300 plus miles would be on it with no work done... About the 4th time of the same problems Chris the service manager told me I had a lemon and that he would help me get out of it and into another one he told me the call the manufacture and tell them what was going on so they could start the process I did and they called Chris well then his story flipflop around he would never tell them he was unable to fix the problem...so I decided to hire a lawyer and once again it was back in shop this time Chris the service manager told me that when they drove it they knew something was wrong because it was drinking way to much gas and the videos I had showed him proved something was definitely wrong. He claimed they dropped they tank and put in a cluster that its now fixed... only to find out now it will not even register full so now I think this is like the 6th time back in the shop for a total of 9 times and still it's not fixed it's only getting about 15 mpg I would not recommend these people to fix anything... And as for Mr. Woody himself he will not listen to anything you say he only believes what his employees tell him I will never do business with him again They all act like they care so much until you sign the paperwork then they could care less.

By far the worst and most incompetent dealership I’ve ever dealt with. Theo first wrote everything up on one truck, ran my credit report and told me it sold.... Then he found another at another dealership, he said no problem he’ll get that one... Next day, nope that wasn’t available... Now I’m the third one, he said it will be at their dealership the next day.... Well when “it” got there it was a completely different truck... Theo didn’t even tell me he sent another truck, yes a 4th truck.... I decided I would take it, they delivered it and it had 1749 miles on it... The paperwork said 100 miles... When the truck arrived at their dealership it had 1500 miles on it... The other dealership 300 miles away... So they sold me a vehicle with 1749 miles on it without even telling me... So they corrected the contract.... Now here’s the worst part, THEY TOLD THE FINANCE COMPANY IT WAS IN MY POSSESSION ON FEB 27.... I DIDNT EVEN THE TRUCK NOR THE CONTRACT UNTIL MARCH 6th.... So I have a week worth of interest that I have to pay... Then they didn’t even pay off my truck in full... So I had to pay that.... Now they also turned this in to their finance dept as if it was done on the 27th so they sent me a bill for the down payment based on the 27th date.... THE TRUCK AND CONTRACT WASNT RECEIVED UNTIL MARCH 6TH....... Complete fraud...

I was trying to get help finding a Special build. Woody Folsom absolutely has any make and model you can imagine One young man named Cary at Woody Folsom Ford in Baxley GA was able to pull it together for me! Great dealership & Great young man

I bought a Yukon XL from Darius @ Woody Folsom Dodge Chrysler. This was the best experience I have ever had buying a car! I live about hour and half away. Talked over the phone sent some picture texts and never stepped foot in the dealership! They had my ride delivered to me the same day we started talking after lunch and had a new truck in my yard same evening. He did exactly what he told me he was going to do and got the job done the quickest ever. Paperwork he brought to me was exactly what he told me over the phone, explained it all very well. I will definetly do business again with him!

I was in the market for a new Ram and responded to an ad for one at this dealership in GA (I'm in SC). Only after we had agreed on a deal and we're discussing delivery or pickup did I happen to ask the mileage. The truck had 4750+ miles on it. I doubt they would have revealed this and I would have discovered it only after I saw the truck in person. This is highly unethical.

I definitely wouldn't suggest inquiring about a vehicle from this dealership. The salesman Dylan ran my credit without my permission. I told him I only wanted numbers to send to my credit union. I gave him my information believing it would only be a soft pull since he stated my credit wouldn't be ran. Nope, it was hard pull. So he called me this morning talking about another dealership that ran my credit in OCTOBER. It's December. October had nothing to do with December. That dealership had permission, whereas you didn't. I explained that, so he transferred me over to rude xxx Lee. Lee is a joke. He basically told me that a soft pull and a hard inquiry is the same. HA! No, Lee. A soft pull doesn't affect your credit but a hard pull does. Anything to cover up for his incompetent salesman I guess. I've already spoke to a consumer's protection lawyer and I'll be suing for a violation of the Fair Credit Act.