Reviews
I have recently purchased my first Mercedes Benz at this
I have recently purchased my first Mercedes Benz at this location, and I would highly recommend it due to the cleanest and varieties of pre-own/new cars you can select from. The sales specialist who helped me from point A to Z of the process was Bryce Moreno. He was very helpful and pleasant to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear about your positive experience with Bryce and our selection of vehicles. Your recommendation means a lot to us, and we’re glad you found the perfect Mercedes-Benz. Enjoy your new ride! Regards, Valerie Romero Dealer Principal Customercare@mbec.com
This is one of the best Mercedes dealerships in San Diego
This is one of the best Mercedes dealerships in San Diego county! I've never had a bad experience at this location. For my visit on 10/10/24, I was due for my Service B. I worked with Ruben, Carlos, Cesar, and Ricardo. Every single one of them made my experience a delight in their own unique, but very professional way. Thank you to every single person at Mercedes-Benz of El Cajon for phenomenal service!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jaclyn, thank you for your fantastic review! We’re thrilled to hear about your positive experiences with Ruben, Carlos, Cesar, and Ricardo. Our team strives to provide exceptional service, and your feedback motivates us to keep it up. We look forward to seeing you again at Mercedes-Benz of El Cajon! Regards, Valerie Romero Dealer Principal Customercare@mbec.com
Anthony was the service tech and his customer service
Anthony was the service tech and his customer service stills were excellent! The entire interactions with all staff was excellent !!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic review! We're thrilled to hear that Anthony and our team provided excellent service. Your satisfaction means everything to us, and we appreciate you taking the time to share your experience! Regards, Valerie Romero Dealer Principal Customercare@mbec.com
Thank you Zaid for always providing the best experience!
Thank you Zaid for always providing the best experience!! Zaid is professional, extremely caring & makes you feel part of the Mercedes family! We will continue to work with him & get all future mercedes through him!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jasmine, thank you for your fantastic feedback! We’re thrilled to hear that Zaid made your experience so memorable. It’s wonderful to have you as part of the family, and we look forward to assisting you with your future purchases! Regards, Valerie Romero Dealer Principal Customercare@mbec.com
Bryce Moreno was excellent to work with, along with
Bryce Moreno was excellent to work with, along with everyone we came in contact with at Mercedez-Benz El Cajon. I would highly recommend him! He constantly kept us informed and up to date. We love our purchase. What a breath of fresh air , especially in todays world where service and integrity can seem like a long lost art !!! Bravo and hats off to Bryce and the entire dealership. THANK YOU
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tami, thank you for your fantastic review! We're thrilled to hear about your positive experience with Bryce and the team. Your kind words about our service and integrity mean a lot to us. Enjoy your new purchase, and we look forward to serving you again! Regards, Valerie Romero Dealer Principal Customercare@mbec.com
Great service my salesman Sebastian was very
Great service my salesman Sebastian was very knowledgeable and answered all of my questions. Helped me with everything I needed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, William! We're thrilled to hear that Sebastian provided you with excellent service and answered all your questions. Our team is dedicated to ensuring a smooth experience, and your feedback means a lot to us! Regards, Valerie Romero Dealer Principal Customercare@mbec.com
Professional, friendly, great customer service, always in
Professional, friendly, great customer service, always in good hands when I take my car in to get serviced
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jenna, thank you for your wonderful feedback! We’re thrilled to hear that you consistently have a positive experience with our team. Providing professional and friendly service is our top priority, and we look forward to continuing to meet your car service needs! Regards, Valerie Romero Dealer Principal Customercare@mbec.com
MB El Cajon has consistent outstanding and trustworthy
MB El Cajon has consistent outstanding and trustworthy customer service. I’v done business with them for 10 years even though my neighborhood MB is down the street. I’m treated as a valued customer each and every time, it makes the drive across town well worth the time and effort.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re thrilled to hear that our customer service has consistently met your expectations over the past decade. Your loyalty means the world to us, and we’re glad to make the drive worthwhile. Looking forward to serving you for many more years! Regards, Valerie Romero Dealer Principal Customercare@mbec.com
Our service advisor has been Jr Arango for the last two
Our service advisor has been Jr Arango for the last two times and he is very efficient and helpfully appreciate his advice. On the service of our Mercedes
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the fantastic feedback, Luke! We're thrilled to hear that Jr. Arango provided you with efficient and helpful service for your Mercedes. Our team is dedicated to ensuring a great experience, and it’s wonderful to see that reflected in your visits. We appreciate your support! Regards, Valerie Romero Dealer Principal Customercare@mbec.com
El Cajon Mercedes is an excellent dealership!
El Cajon Mercedes is an excellent dealership! Daniel always does a great job for us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Patty! We're thrilled to hear you had a great experience with Daniel. Our team strives to provide top-notch service, and your feedback means a lot to us. We look forward to seeing you again! Regards, Valerie Romero Dealer Principal Customercare@mbec.com