Reviews
Yousif is the best service advisor I’ve had out of all
Yousif is the best service advisor I’ve had out of all dealerships I’ve ever gone to, helps and schedules me with any issues I encounter with ease.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Muhajer, thank you for your kind words about Yousif! We're thrilled to hear that he provided you with top-notch service and made your experience easy and efficient. We appreciate your feedback and look forward to assisting you with any future needs you may have. Regards, Valerie Romero Dealer Principal Customercare@mbec.com
Excellent customer service and workmanship!
Excellent customer service and workmanship! Thank you! We’ll be back for our service needs!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
AB, thank you for your kind words! We are thrilled to hear that you had such a positive experience with our team. We look forward to serving you again in the future for all your service needs. If you have any questions or concerns, feel free to reach out to us. Regards, Valerie Romero Dealer Principal Customercare@mbec.com
Zaid was a joy to work with.
Zaid was a joy to work with. He got everything done to make me happy with the whole experience. Very efficient and professional! Also, Brandon in service went above and beyond to get my car serviced and prepped for my buy-out. I'm very happy with everyone i worked with at MBZ of El Cajon, it will be my dealer of choice from now on. And I hope to use Zaid and Brandon again in the future. Joe Benedict
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Joe, thank you so much for your kind words and for choosing us! We are thrilled to hear that Zaid and Brandon provided you with top-notch service. We look forward to serving you again in the future. Thank you for your support! Regards, Valerie Romero Dealer Principal Customercare@mbec.com
Our interactions with the sales department were highly
Our interactions with the sales department were highly satisfactory, particularly due to the professional conduct of our sales specialist, Daniel Romero. Mr. Romero demonstrated commendable dedication by meticulously showcasing a diverse selection of vehicles to ensure that our requirements were thoroughly met.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Maryamikha09, we are thrilled to hear about your positive experience with Daniel. Providing exceptional service and meeting your requirements are top priorities for us. Thank you for choosing us and we look forward to serving you again in the future. Regards, Valerie Romero Dealer Principal Customercare@mbec.com
Zaid and Joey of Mercedes Benz of El Cajon gave us
Zaid and Joey of Mercedes Benz of El Cajon gave us Awesome Customer Experience. What we like the most was they did not judge a book by it's cover and that means a lot. I know dealerships that have lost business because they didn't think that a person could purchase the car just based on looks. This is not the case at Mercedes Benz of El Cajon. WE highly recommend this Mercedes Benz location. We drove all the way from Los Angeles and it was worth the ride.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi TeeTee, thank you for sharing your experience at Mercedes Benz of El Cajon! We're thrilled to hear that Zaid and Joey provided you with an awesome customer experience. We strive to create a welcoming environment for all our customers. We appreciate your recommendation and hope to see you again soon! Regards, Valerie Romero Dealer Principal Customercare@mbec.com
Great customer service from Cesar, transparent and
Great customer service from Cesar, transparent and trustworthy with price and service needed. Definitely the best MB dealership in the area!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
PB, thank you for your kind words about Cesar and our dealership! We strive to provide top-notch service and transparency to all our customers. We're thrilled to hear that you had a positive experience with us. Looking forward to serving you again in the future! Regards, Valerie Romero Dealer Principal Customercare@mbec.com
MBEC staff is always very helpful and kind.
MBEC staff is always very helpful and kind. I trust the quality of their work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Theresa, thank you so much for your kind words! We pride ourselves on providing helpful and quality service. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support! Regards, Valerie Romero Dealer Principal Customercare@mbec.com
I had a great experience at Mercedes-Benz of El Cajon!
I had a great experience at Mercedes-Benz of El Cajon! Sam helped me pick the best car for my wife! I got a great deal and I am super happy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mike! Thank you so much for your kind words and for choosing Mercedes-Benz of El Cajon. We're thrilled to hear that Sam provided you with excellent service and helped you find the perfect car for your wife. We're always here to ensure your satisfaction. Enjoy your new car! Regards, Valerie Romero Dealer Principal Customercare@mbec.com
Great customer service quick and painless process.
Great customer service quick and painless process. Will be buying from them again real soon.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service. We look forward to serving you again in the near future. Regards, Valerie Romero Dealer Principal Customercare@mbec.com
Excellent service.
Excellent service. Quick turnaround. Compassion Service Rep representatives. Franco was simply outstanding to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Karla! Thank you so much for your kind words and 5-star review. We're thrilled to hear that you had an excellent experience with our team. We appreciate your support and hope to serve you again in the future! Regards, Valerie Romero Dealer Principal Customercare@mbec.com