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Clay Cooley Mitsubishi

(454 reviews)
Visit Clay Cooley Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
New (855) 551-6352 (855) 551-6352
Used (866) 670-4815 (866) 670-4815
Service (855) 551-6359 (855) 551-6359

Reviews

(454 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Mitsubishi from DealerRater.

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I had a nice experience With Edgar from service Depto.

I had a nice experience With Edgar from service Depto. He was nice, polite, and he let me know everything that I need to know about my car thanks Edgar for your service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Julia, thanks for taking the time to write a review for our service team, it's always great to hear our customers are having a great experience when we are servicing the vehicles...

Jesse was awesome!

Jesse was awesome!! He was able to fix my problem in minutes. I was in and out in 10 minutes. Thanks again Jesse and Clay Cooley Mitsubishi.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Tiffany, it's great to hear that Jesse was able to have your vehicle fixed in a short time frame, we look forward to seeing back again for your services...

They are nice and friendly they try to get you out as

They are nice and friendly they try to get you out as soon as possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Rosemary, for the 5-star review we truly appreciate it...

Really appreciate it being able to have the same service

Really appreciate it being able to have the same service providers that are knowledgeable about my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, for taking the time to write our service team a review but we are disappointed we could not earn a 5-star rating, we will continue to improve our process to better your next service visit...

Unsatisfied experience.

Unsatisfied experience. Complete and utter disappointment. Poor experience. Can’t believe this happened to me here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Rolanda, thank you for your review, we understand your disappointment as we try to fulfill all of our customers challenges in assisting them with a new vehicle purchase. We will always give every customer 100% regardless and appreciate the opportunity in assisting you...

Klyde was my sales associate and he was such a joy!

Klyde was my sales associate and he was such a joy!! He was new but had the right personality. Jaylen assisted with the sale and even though I was already sold on the car, if I wasn’t, he would’ve definitely closed me. Those two guys are awesome! The process was soooo quick and easy. Definitely the best car buying experience I’ve ever had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for writing Klyde and Jaylen and our sales team a great review, we're glad to hear your buying experience was the best you had. We look forward to seeing you back for the first service visit...

I was very happy about the car service I received.

I was very happy about the car service I received. The staff was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, fortaking the time to write our service team a 5-star review, we appreciate your business and look forward to your next visit...

My go to for my Outlander.

My go to for my Outlander. Usually the service team is good. However after I purchased my car in November last year, I sent two additional people who purchased cars and I received NOTHING!!! But was told I would get an incentive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Mary, we appreciate the information you provided and will forward this to the sales managers...

Service writer was very good and knowledgeable pleasant

Service writer was very good and knowledgeable pleasant and easy to deal with technician found an oil leak and fixed it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Al, for letting our service team to repair your oil leak, we appreciate the 5-star review and look forward to your next visit...

The wraith was long this time, but they always get the

The wraith was long this time, but they always get the job done thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your patience and understanding as we will continue to improve our process...