Reviews
Steve my salesman was amazing.
Steve my salesman was amazing. He listened to my needs and wants. Rodney in financing was great as well even after I came back to negotiate my final cost.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Nitarok, it's great to hear that Steve and the sales team was amazing, we're glad that you were able to negotiate the final pricing for your new vehicle, we look forward to your first service visit and appreciate the 5-star review...
The desired vehicle we were looking for came up in a
The desired vehicle we were looking for came up in a search engine which took us to the dealer website for viewing. The website accurately described the vehicle in detail. It was very easy to schedule an appointment with a team member and the vehicle was parked up front waiting for us when we arrived. Dealing with the sales agent "Mitch" made purchasing easy. We were able to test drive, purchase, and drive home within a couple hours. We did find a very small interior blemish which did require us to bring in to the service dept. Scheduled a convenient Saturday appt and was able to wait a short time while the service team completed the work. Both the buying and service process were very easy and confirmed our choice to buy from Clay Cooley Mitsubishi.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Johnny, thank you for allowing Mitch and the sales team in assisting you with your new vehicle purchase, we're glad you was able to get the service in both sales and service departments, we are grateful for the review and look forward to your first service visit...
I have been going to this location for years, and Adam
I have been going to this location for years, and Adam has a consistent record of outstanding customer service. He is always personable and explains the issues clearly. What some would consider the "extra mile" is typical for him, and I truly appreciate both Adam and the Clay Cooley staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Tremayne, thank you for the great review about Adam and our service team, we're always glad to hear that our customers are treated with outstanding customer service, we look forward to your next service visit...
I've been purchasing here since 2012 Scott & Daniel are
I've been purchasing here since 2012 Scott & Daniel are awesome. Tha ks for the best experience as always.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, for being a loyal customer to our dealership, we appreciate your loyalty and the 5-star review...
I had a great experience with a young lady named Mo at
I had a great experience with a young lady named Mo at the Arlington store. Great job
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Mrs. Dee, we appreciate the 5-star review, it's great that Mo was able to assist you and provided a great buying experience at our dealership...
Adam is always great customer service he explains
Adam is always great customer service he explains everything to me . He lets me know what is next. And what may happen if i ignore it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, for taking the time to write Adam and our service team a 5-star review, we truly appreciate your patronage and look forward to your next visit...
The staff’ was great.
The staff’ was great. We are very happy with the car care we have received great service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, for taking the time to recognize our service team, we appreciate your business and forward to seeing you back again for the next service maintenance...
I would love it if my radio would come inso I could use
I would love it if my radio would come inso I could use my radio when my friends and family are in it so I can brag on my car. I love how nice all the people are when I go to get my oil change.they treat me like family.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Joe, we are sorry that we could not earn a 5-star rating, we are sorry for the inconvenience regarding your radio issue and is a manufacturer back order, but glad to hear that our service team provided you with great service and treated you like family...
Salesman tell you anything to get you in to waist your
Salesman tell you anything to get you in to waist your time try get you buy a new car when you agreed on a used car I came for made me change my mind didn’t trust process afterwards highly wouldn’t recommend
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience, we are alarmed that you waisted your time and didn't get the car you came in for. We will look in to this practice so it doesn't continue with other customers and again we appreciate the feedback...
Wonderful experience, very friendly and customer
Wonderful experience, very friendly and customer oriented. I was made aware of each step in the process. I would definitely refer my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Dominique, it's always great to hear that our service team is providing our customers a wonderful experience when their vehicle is in for service, thank you for taking the time to write us a 5-star review...