Gilland Ford

Took my F150 to them for HVAC repair. Told service it may need computer flash or something like that. They told me it would take about 4 hours to diagnose. They kept longer than that. Mechanic never checked my HVAC problem or computer. He was fascinated with wiring of aftermarket lights. With which I had to rewire due to this screw up. Gilland never tried to correct or fix it problem. Will never use them again. Unreliable and rude!

I was looking for a Maverick, talked to Kenny Beasley he promised to call me when they had one. He called a few days later and I went down from Troy and we traded I agreed to pay MSRP plus 2000 . I had checked other dealers were charging 5000 above MSRP. Before they could deliver the vehicle FORD issued two recalls . They completed handling the recalls and Kenny called me I wentdown and got the truck .Kenny was apologetic and very nice during the entire time. I am pleased with the vehicle so far and with Gilland Ford,will check with them the next time I need to trade cars.

I stopped in to look at a used 2018 Jeep Wrangler and my salesman was Kenny Beasley. He provided a no pressure sale and I took as long as I wanted to check out the vehicle. The finance manager found me a great rate that actually beat my bank and provided me with warranty options since it was a used vehicle. Like anything do your research and look online and Blue book values. I don't have anything negative to say about my buy or the sale process. 👍

The dealership handled everything real well. I ordered a Truck in May, but it was held up by parts shortages in the manufacturing process. Then held up by not shipping it from Atlanta rail yard due to driver shortage. Then held up due to a safety recall that had to wait for the part. I finally got it in late October, and had a small problem with charging system that got fixed immediately upon return to dealership. The truck was well worth the money and the wait. The courteous staff always treated me as a valued customer and went above and beyond what is normally assoociated with just buying a vehicle. I went to three other local Ford dealers and was treated best by Gilland Ford, so my recommendation is to use this dealer if you want to be treated fairly, honestly and with the utmost respect. The sales department is the best I have dealt with and the service department. Charles Truman Enterprise Alabama

My soon to be 16 year old found a truck at Gilland. Mr. Kenny Beasley was amazingly patience with an eager soon to be new driver. He answered all his questions. Promised he would let him know as soon as the truck was available to test drive. Mr. Kenny contacted us when it was ready. Allowed us to bring back to Dothan to have our mechanic check it out. We found a small issue the dealership ordered the part and corrected the matter within a day and on his birthday. Paperwork went quickly as we did our own funding. Only issue I had is that I've never purchased a car used or new that the dealership didn't fill the tank up. Guess times have changed on that. But as for Mr. Kenny you can not go wrong with him.

Received very professional service Mike was a wonderful salesman I am now enjoying my vehicle. The Professional Service received was outstanding and taking with good grades service

I purchased a brand new 2021 F150 Platinum and when I went to detail it for the first time I noticed there was some trash in the paint along and some what look to be sanding marks. I had it looked at by a professional paint and body shop and they verified that the driver side fender had been repainted. When I brought it to the attention of the dealership they said they were not aware of anything. So this tells me two things either they don’t inspect there vehicles properly or they don’t want to take ownership of it. It’s very disappointing to spend that much money on a truck and the dealership just leave you hanging. Needless to say I will never purchase from them and I’ll make sure to let everyone know of my experience and to stay away.

I purchased a brand new 2021 F150 Platinum and when I went to detail it for the first time I noticed there was some trash in the paint along and some what look to be sanding marks. I had it looked at by a professional paint and body shop and they verified that the driver side fender had been repainted. When I brought it to the attention of the dealership they said they were not aware of anything. So this tells me two things either they don’t inspect there vehicles properly or they don’t want to take ownership of it. It’s very disappointing to spend that much money on a truck and the dealership just leave you hanging. Needless to say I will never purchase from them and I’ll make sure to let everyone know of my experience and to stay away.

My husband and I were looking for a new truck for our son. We have used Gilland in the past and so we went there. Mr. Kenneth Beasley was excellent to work with!!! No hassle. No pressure!! This was the easiest car shopping we have ever experienced!!!

My wife and I were treated with kindness, respect, and patience. My sales person was great. I would recommend Gilland Ford to anyone. Thank You Gilland/Tina