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Rick Case Kia

(207 reviews)
Visit Rick Case Kia
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed

Reviews

(207 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Shoping for a new car

excellent staff all around and special thanks to Eduardo, what an awesome young gentleman, my wife and I never were or felt pression to buy a car intead it was so enjoyable moment. Thanks againg Eduardo for all your time and pacience that you had with us. Thanks Rita and Rick Case.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sales experience buying Kia car

Excellent sales staff esp young man named " Christian". Thanks.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Kia Optima owner

At first the experience seemed easy; however, I needed to wait over an hour to sign final papers, then had to wait another hour to get the car back from prep, despite the fact the car was taken to prep 45 min before I signed papers. The slowest process I ever encountered when compared to any other dealership I bought a car from.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mike - Thank you so much for your feedback. We are glad our team took care of your needs, even though it took a little while to get the vehicle. Thank you for your business!

NEW KIA SOUL

Lynn was very helpful and patient in helping my daughter pick out her new Kia Soul. We didn't get the exact car she wanted at our price but we came close. Scotty helped with the terms of the sale without any high pressured sales tactics which would have sent me packing. Good jobs guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kia Sunrise

We had a very pleasant experience. It was so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best car purchase experience ever

Rick was great, also JP and the financial team. Great selection of new and used cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Soul Owner

The experience I received here was all around GREAT! The staff was friendly, helpful, and warm.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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