Sons Kia

I must say my experience here was great. Everyone was friendly and followed through with any concerns I had. Negotiating the price of my car was even perfect and required no hassle. The facility was clean and the salesman was attentive to me through the process

My experience was Professional the entire Team up beat and positive. Know your vehicle will receive great service. A very caring Team KIA. Yaasss THANKS

Excellent customer and auto service. Will make the SONS dealership my go-to for service. Ariel was very helps and kept me informed on status of my vehicle.

Ms. Ebony, I am writing to thank you for the quality of service provided by your company. The work and service were outstanding, prompt, and way beyond what could reasonably be expected. I sincerely appreciate your efficient, gracious customer service, the level of detail and accountability you have demonstrated on each project, and the way you conduct business as a whole. As occasions arise, I will not hesitate to recommend Maintenance Services. Thank you for the time and attention which was spent on my vehicle. Your cooperation and assistance in the matter where and are sincerely appreciated.

Just don’t go!!! Anytime I have been, it’s been an awful experience. Whether, refusing to give me my keys back til I bought a car or trying to charge me $450 for oil change and tire rotation, because they wouldn’t honor my maintenance plan, I have never had a good experience. I hate it is my local Kia. I had a great experience buying the car in Lake City, Florida and a great experience of maintenance at Nalley Kia in Lithonia, Georgia. Take my advice, stay away from Sons Kia in McDonough.

I bought a car 4 weeks ago and had to take it back the next day with engine problems and been give nothing but the run around the entire time! The GM will not answer calls or emails!!!

I got there 10:am and needed a oil change and tires rotated and i had an appointment at 10:15 and 3 hours later they were done. I told them good thing i had an appointment or i might still be there. I have 2 kia and i would love to keep coming but i don't have 3 hours to spare for just an oil change and tires rotate. If there is going to be a 3 hour wait then let us know from the start.

Drove 90 minutes after talking for hours and getting a estimate of numbers and was told " please trust me we will work it out" Got there and exactly what I suspected. Low balled insanely on my trade and bs'd. told me a tire with 3k miles was rounding Disabled veteran and told oh we would love to work with you and then insulted once there in person complete was of time. Same as 99.9 percent of dealers Trying to make as much off you as possible.

On November 9 2022, I purchased a used 2016 Jeep Cherokee at the KIA dealership on 100 Sons Dr. McDonough GA. Owilkey did an superb job in answering all my questions and concerns about this vehicle. She is very knowledgeable, passion and looks out for the customers best interests. I highly recommend tasking her to train all new salespersons on the proper way to help customers selected vehicle. However, the manager or supervisor doesn’t care about customer concern once the car leave the parking lot. The next day, I started my car and noticed my license plate light is out. I took a picture and emailed the manager about this issue. It now December 2, 2022 no email, phone call or replacing the license plate light bulb. To all future call buyers, your concerns will not be addressed at this dealership.

a minute ago NEW HORRIBLE SERVICE! I bought a new car here and their service department is horrendous! Extremely rude staff. None of the staff want to help you and push you off the the next employee. When you enter the service department no one greets you because no one wants to help you! They ignore you and are so extremely rude! I cannot believe this type of behavior is even allowed by management!