Reviews
Write a reviewAwesome experience
The people at Cornerstone wre awesome!! Will our salesman made the process easy and fun. It's the first car buying experience that I can say that about. His attention to detail and listening to our concerns made the process easy. HIGHLY RECOMMEND!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Jake was very helpful in helping me with my car purchase. He didn’t pressure me but had answers to all of the questions that I had. I would 10/10 recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchase a Forte
My sales person (Jake) was helpful and professional. He answered my questions and helped my find a perfect car. The sales, finance and service team are all easy to work with and knowledgeable. Thank you for a delightful experience and great car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Michelle, we hope you are enjoying your new vehicle! It is great to hear Jake was helpful and knowledgeable throughout the process and helped you get into the "perfect" vehicle for you. Thank you for your business.
Great dealership experience!
Great place to go for a dealer ship I didn’t feel like I had to buy a car there was no pressure from the salesman they were very helpful. I had Jake sell me my car he was great very personable and made the buying process very easy and quick when I buy a car again I will definitely buy from here again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jake, We always want our customers to be comfortable with their buying decision. We are glad Jake provided a no pressure, easy and quick experience. Thank you for sharing your feedback. Congrats on the new vehicle!
Most comfortable used car buying experience ever!
I worked with Jake McSpadden to inspect, test drive, and purchase a Toyota recently in Elk River. He was friendly, knowledgeable, interesting to talk with, and attentive to my questions. He made the used car process enjoyable and stress free. They were honest and upfront about the vehicle, and honored the lowest posted price I found online, even though the price on the car was $600 higher. I felt like everyone we met at the dealership was interested in serving our needs, and not trying to pressure us. I would recommend Jake, and this dealership to anyone looking for a vehicle! Best wishes, Jake! It was a pleasure!! 👍🏽👍🏽
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We hope you are enjoying your new vehicle! It is great to hear Jake was attentive to your questions, and made the process enjoyable and stress free. Thank you for your business.
Superb Customer service
There is no need to go anywhere else. This my second Kia purchase my first being 12 years ago. I felt nervous shopping for a vehicle after so long but my sales associate put me at ease. He listened to what I wanted and made sure that I was getting what I wanted. I left that night with a vehicle that is clean, safe and reliable. Every person I have come into contact with has been courteous and eager to serve in the most professional and efficient manner. They will not waste your time and I look forward to having my vehicle serviced there when the need arises. They have a sitting area that is family friendly which is an added bonus. I had expected that I would need to go to several dealerships before purchasing a vehicle but I left with one the same day. The biggest thank you goes to Jake for all of the time that he spent helping me select the right vehicle for me and helping me with my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tiffany, we are pleased Jake provided a top-notch experience for you and helped you find the perfect vehicle for your family. We strive to listen to the customers needs during the purchase process to really understand their what they are looking for in a vehicle. Thank you for your business and enjoy the new ride!
Great Experience
John was extremely helpful in finding a vehicle within our budget quickly and easily. We felt well taken care of and valued as a customer. We left with exactly what we wanted however the detailing was subpar. The car had an overpowering smoke smell and we are still finding clumps of dog hair within the car. We were also given a key fob with a dead battery which is just inconvenient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad you had a top-notch experience with John at Cornerstone Kia. We value our relationships with our customers and do our best to listen so we can best meet their needs. Congratulations on your new vehicle, we hope you are enjoying it. If you would like to discuss your concerns further please give our General Manager Jon a call at 763-710-8301.
Best car buying experience ever!
This was my first time purchasing a car on my own and I couldn't have asked for a better experience. My salesman William was so kind and helpful. He never made me feel pressured and made my experience A++. The service department and manager Brandon in particular has been amazing as well. All my questions and concerns were addressed in a timely manner. I will never purchase a car anywhere else and would highly recommend this dealer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are glad you had a top-notch experience with Will at Cornerstone. We value our relationships with our customers and do our best to listen so we can best meet their needs. Congratulations on your new vehicle, we hope you are enjoying it.
CORNERSTONE KIA & TY GIBSON ARE A WINNERS!
CORNERSTONE KIA @ ELK RIVER, MN IS A ROCK! WE WANTED A RED KIA SOUL, WHICH AS IT TURNED OUT WAS HARD TO FIND. TY GIBSON IS PERSISTENT,... PATIENT,... & PRODUCTIVE! HE FOUND THE CAR FOR US IN DULUTH, MN. I SEE WHY HE IS A SALES SUPERSTAR! THIS IS OUR 2ND LEASE & OUR 2ND SOUL FROM CORNERSTONE KIA @ ELK RIVER. THE SERVICE, SALES & LEADERSHIP TEAM IS OUSTANDING! THIS TEAM IS A WINNER WITH THEIR VALUES TRANSLATED INTO LIFE! I'VE GOT A NEW CAR & NEW FRIENDS! THANKS, TY & EVERYONE AT CORNERSTONE KIA! BART & CAROL
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are glad you had a top-notch experience with Ty, Dan and Jon at Cornerstone Kia. We value our relationships with our customers and do our best to listen so we can best meet their needs. Congratulations on your new red KIA Soul, we hope you are enjoying it.
Customer
Always have a great experience here, never been disappointed and I should know because this made my 12th automobile that we have purchased from the dealership. If they weren?t good I wouldn?t come back. The service department is of excellent quality, helpful and courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Louie, thank you for your feedback and long-standing relationship with our dealership. We appreciate your business and referrals. We look forward to working with you again when you are in for service or on your next purchase.