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Hendrick Volkswagen Frisco

(526 reviews)
Visit Hendrick Volkswagen Frisco
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (469) 656-3949 (469) 656-3949
Used (469) 656-3983 (469) 656-3983
Service (469) 656-3948 (469) 656-3948

Reviews

(526 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Volkswagen Frisco from DealerRater.

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Jermaine Willis is the best in the business!

Jermaine Willis is the best in the business! Demonstrated integrity and was honest. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Ced Rob, we really appreciate your feedback! Thank you again for leaving us this response!

Easiest and best car buying experience ever!

Easiest and best car buying experience ever! Honest, reliable, no pressure salesman. Thank you Zhong!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kendra R, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jermaine helped both if my moms to get a car.

Jermaine helped both if my moms to get a car. He was Very timely and felt that we were his only clients.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Lachalle Jones, thank you; we appreciate your feedback! We hope you have a great day!

Jermaine is amazing who will go above and beyond what you

Jermaine is amazing who will go above and beyond what you will expect! He’s truly the best to do it! He’s reliable, dependable and make sure you get the best deal possible! I highly recommend him to everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Eb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Volkswagen Frisco. Thank you, and have a fantastic day!

If you are in the market for a vehicle Jermaine is the

If you are in the market for a vehicle Jermaine is the person you need to see. Great guy! Great season! Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi John Miller, thank you for taking the time to leave a review for us at Hendrick Volkswagen Frisco. We're happy we could meet your expectations! We look forward to your next visit! Take care!

I received great service.

I received great service. Professionalism of the sales person. I would recommend a friend. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words about your service Reginald! It means the world to us that you'd recommend us to those close to you! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This is what you call "working for you to get the deal

This is what you call "working for you to get the deal done" kind of guy! Thanks JW for the two cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Fredde Davis Evans, we're happy you found our staff to be so supportive during your experience here at Hendrick Volkswagen Frisco. Thank you for the great review!

This was the best buying experience I have had.

This was the best buying experience I have had. Robert Fabian was fantastic! He was very helpful and not pushy at all!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Paula, we are very happy to have provided you with such a positive experience! Thank you for the great review!

I have been looking at getting a volkswagen for the

I have been looking at getting a volkswagen for the longest time and Robert helped me find my dream car. I came looking for a tiguan and left with an atlas which was awesome and he made the process very stress free. Thanks to him for the guidance and working with me and my partner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Nathalie H., thank you so much for your positive comments about Hendrick Volkswagen Frisco! We do hope we can be of assistance in the future. Take care!

I absolutely loved Robert.

I absolutely loved Robert. Have gave me a wonderful first time car buying experience. Very knowledgeable and patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cynthia, we appreciate your positive review about your recent experience with us! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!