Reviews
I like the service, the time, and the backup you received
I like the service, the time, and the backup you received with the info for your car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service is so fast and the adviser has a great
The service is so fast and the adviser has a great customer service, he was friendly and helpful
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Never coming again, every time I come they are trying to
Never coming again, every time I come they are trying to rip me off.....and every time I do my oil changed and regular car inspection they try to charge me $2000-$3000 to change something that is urgent to change. I came today and my car battery was working normally since I bought my car.... when I was leaving the place..... battery died.... couldn't start my car, they had to use the jumper. So they can sell me new battery.....that is so bad.....I am never coming again to Brickell Mazda in Miami. Rip off in every way!!!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very good attention and a courtesy treatment, I will
Very good attention and a courtesy treatment, I will recommend to my friends and relatives.
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Willing to listen respectfully to my issues even though I
Willing to listen respectfully to my issues even though I was sometimes “short”. Issues RESOLVED
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional and friendly staff.
Very professional and friendly staff. I took my car for service in less than two hours was done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hice una compra ayer y recibi un servicio espectacular de
Hice una compra ayer y recibi un servicio espectacular de atencion al cliente por el vendedo Jose Peña y Fanny ...estuvieron atentos a mis necesidades y los detalles de la transaccion durante todo el proceso...por lo q los califico con 5 estrellas..gracias por todo ...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good attention to the customer, but very high prices on
Good attention to the customer, but very high prices on lease and fees on lease buyout.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Worst experience ever on a trade in offer.
Worst experience ever on a trade in offer. They first got me to drive to the dealership promising to beat my current offer and after all the checks (all positive) they offered less than my current offer.
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great service and turn around time.
Great service and turn around time. They are very friendly and have a great dedicated staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair