Reviews
Excellent customer service.
Excellent customer service. Not pushy, which is very important. Accommodating to everyone in the party. Very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent attention, especially the sales representative
Excellent attention, especially the sales representative Yordaniy Fernández, very attentive to my concern about the delivery date of the car, always willing to help by answering my calls and emails.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Does not adhere to manufacture recommendations for
Does not adhere to manufacture recommendations for service. Blatant disregard for stated procedure from the manual in a not so subtle attempt to oversell. The service rep himself was nice and friendly- this is a management or policy issue.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Dear Dh22, Thank you for voicing your concerns. I treat anything like this as a learning experience and would welcome more information regarding what you stated was a blatant disregard according to the procedure in the manual. If you would be kind enough to send me any helpful information regarding this issue to my email: mmurgadojr@brickellmotors.com. I will be happy to review it with our team and review our current procedures. Kind Regards, Mario Murgado Jr.
Excellent services and treatment of the public.
Excellent services and treatment of the public. I am very pleased with the service and treatment in general.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Victor always does a great job.
Victor always does a great job. I am happy he always helps me when I bring my car in for service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good sales person,very profesional and excelent person.
Good sales person,very profesional and excelent person.Thanks to her I buy the car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Excellent service and Eros was amazing, always so
Excellent service and Eros was amazing, always so helpful. All the helpers are super kind and amazing too. THANK YOU!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Muy buen servicio Exelente atención , de la representante
Muy buen servicio Exelente atención , de la representante de ventas y el dpto de finanzas
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This dealership provided excellent service, staff was
This dealership provided excellent service, staff was courteous as kind, not mention the office and facility is immaculately clean..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excelente atención de todo el personal!
Excelente atención de todo el personal! Sobre todo de parte de la sta Diana y el sr Gilberto (financista) gracias!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car