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Rairdon's Honda of Sumner

(1,027 reviews)
Visit Rairdon's Honda of Sumner
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–7:00pm
Tuesday 8:30am–9:00pm 7:30am–7:00pm
Wednesday 8:30am–9:00pm 7:30am–7:00pm
Thursday 8:30am–9:00pm 7:30am–7:00pm
Friday 8:30am–9:00pm 7:30am–7:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday 9:30am–8:00pm 10:00am–5:00pm
New (866) 575-2502 (866) 575-2502
Used (855) 954-2926 (855) 954-2926
Service (888) 440-9175 (888) 440-9175

Reviews

(1,027 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rairdon's Honda of Sumner from DealerRater.

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Great Facility and Staff

Awsome place! Friendly, on time, nice waiting area. I will be back for sure!! Clean. Easy to talk to Service Advisor. Love the free wash!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome Dealership.

Very clean dealership. Service staff were very helpful and courteous. Was in early and out quickly after my appointment time. Very nice waiting area. Wish I could have purchased from them, but they did not have the vehicle I wanted at time of purchase 😥😥

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome sauce.

Ann was delightful. Everyone was friendly. It was an amazing experience. It was an amazing experience. I went in not very confondent in being able to get a new car but in a few short words Ann had me feeling like I could get a new car. They had a BBQ and Sam made some tasty burgers. 😋

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Worth the Hour Drive

I have always avoided dealerships and contacted many to look for a car after a recent accident. The ladies here at Rairdon's were awesome. They were professional, efficient, great to speak, and demonstrated excellent customer service. I never second guessed my decision and made the experience a positive one. They also cheer you on with each sale, which was a fun touch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I do not recommend!

First, we had two salesmen...both at the same time. They we're working with multiple customers (which is fine), but several important items on my wife and I's deal were incorrect. Second, THE FINANCE DEPARTMENT IS INCOMPETENT! Have your own financing in order if you shop here! They will mess it up.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic service and provided an accurate timefr.

Professional, polite, knowledgeable staff. Charles has excellent customer service skills and explained everything that I needed sooner than later. I will never take my vehicles anywhere else for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Happy w/Honda, Happier w/ Rairdon Honda of Sumner!

Recently purchased my second new vehicle from Rairdon Honda of Sumner. This is also the second Honda that I have ever owned. I am ultimately pleased with the staff overall, in all departments, and with my sales person (Jamie, she's awesome) I have used for all of my purchases to date. They've perfected the process and made car buying easier and faster than any past experience I can compare to. They really act like a TEAM to get you through from beginning to end. All questions are answered and all appointments made at my convenience. It's very easy to recommend them (all)!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great and reliable customer service and good work

Rairdon Honda of Sumner is very accommodating and has excellent service. The staff is polite and friendly and answers all my questions. The service is timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service department

I am having my 2022 civic sport touring worked on by the service department. Very nice staff. Had at least 10 error codes show up needs repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Hybrid CR-V

Always a great buying experience at Honda of Sumner. Came for a test drive and drove home a 2023 CR-V sport hybrid. The process and people from top to bottom are second to none. Thank you Jamie for making a difficult decision so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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