Reviews
Great Facility and Staff
Awsome place! Friendly, on time, nice waiting area. I will be back for sure!! Clean. Easy to talk to Service Advisor. Love the free wash!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Dealership.
Very clean dealership. Service staff were very helpful and courteous. Was in early and out quickly after my appointment time. Very nice waiting area. Wish I could have purchased from them, but they did not have the vehicle I wanted at time of purchase 😥😥
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome sauce.
Ann was delightful. Everyone was friendly. It was an amazing experience. It was an amazing experience. I went in not very confondent in being able to get a new car but in a few short words Ann had me feeling like I could get a new car. They had a BBQ and Sam made some tasty burgers. 😋
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worth the Hour Drive
I have always avoided dealerships and contacted many to look for a car after a recent accident. The ladies here at Rairdon's were awesome. They were professional, efficient, great to speak, and demonstrated excellent customer service. I never second guessed my decision and made the experience a positive one. They also cheer you on with each sale, which was a fun touch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I do not recommend!
First, we had two salesmen...both at the same time. They we're working with multiple customers (which is fine), but several important items on my wife and I's deal were incorrect. Second, THE FINANCE DEPARTMENT IS INCOMPETENT! Have your own financing in order if you shop here! They will mess it up.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic service and provided an accurate timefr.
Professional, polite, knowledgeable staff. Charles has excellent customer service skills and explained everything that I needed sooner than later. I will never take my vehicles anywhere else for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy w/Honda, Happier w/ Rairdon Honda of Sumner!
Recently purchased my second new vehicle from Rairdon Honda of Sumner. This is also the second Honda that I have ever owned. I am ultimately pleased with the staff overall, in all departments, and with my sales person (Jamie, she's awesome) I have used for all of my purchases to date. They've perfected the process and made car buying easier and faster than any past experience I can compare to. They really act like a TEAM to get you through from beginning to end. All questions are answered and all appointments made at my convenience. It's very easy to recommend them (all)!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great and reliable customer service and good work
Rairdon Honda of Sumner is very accommodating and has excellent service. The staff is polite and friendly and answers all my questions. The service is timely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service department
I am having my 2022 civic sport touring worked on by the service department. Very nice staff. Had at least 10 error codes show up needs repair.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hybrid CR-V
Always a great buying experience at Honda of Sumner. Came for a test drive and drove home a 2023 CR-V sport hybrid. The process and people from top to bottom are second to none. Thank you Jamie for making a difficult decision so easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase