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Greeley Volkswagen

(74 reviews)

Reviews

(74 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I want to drive my car

A faulty part, a panic attack, the computer was causing many errors including applying the parking break, a real and terrifying safety issue. The staff was so super supportive, problem fixed quickly, under warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Go to a different dealership

Absolutely awful customer service accompanied by incompetence. Genuinely the worst experience I have had at a car dealership. Aaron the rep that helped me was uneducated and not knowledgeable in regards to my appointment. Deflecting questions and blame to manage to come in below even the minimum requirement for being even generally a nice person let alone someone working front desk at a huge brand like Volkswagen. Disappointing and unacceptable.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Always great service and very helpful and honest!! The problems I have had in the past they have fixed and given me honest price quotes and timing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Thank you 4 getting my car is so quickly and getting it done a head of time. Service Advisor Arin, was very professional and kept me informed on the progress of my vehicle. Thanks Again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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VOLKSWAGEN IS THE BEST

Excellent service. Able to get me in for oil change and recommend next time use on line service to book appointment. Erin Schafer was very courteous. AWESOME EXPERIENCE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love this care dealership

Staas was the best helped me find something I loved and the car right for me ! super clean great people over all love it at this location

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change

They took real good care of my car and had a great staff clean fast nice place to bring your car I'll bring my car back

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Helpful sales staff made the choice easy

Staas Masloboev was very knowledgeable about the Atlas Cross Sport and gave us good, logical reasons for buying the car. He was helpful in getting us oriented and followed up a week later to see how it was going and answer any questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

Greeley VW has always been very helpful, with a very knowledgeable and and friendly staff. They have adjusted appointments to meet meet our needs, and have got repairs correct the first time, every time. Could not be happier with the service we have received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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VW ID.4

I was very impressed with the knowledge of the sales staff prior to the sale. When my car came in, they did a great job of letting me know of all the features and functions and capabilities of my new car. I could not be any happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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