Reviews
I want to drive my car
A faulty part, a panic attack, the computer was causing many errors including applying the parking break, a real and terrifying safety issue. The staff was so super supportive, problem fixed quickly, under warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Go to a different dealership
Absolutely awful customer service accompanied by incompetence. Genuinely the worst experience I have had at a car dealership. Aaron the rep that helped me was uneducated and not knowledgeable in regards to my appointment. Deflecting questions and blame to manage to come in below even the minimum requirement for being even generally a nice person let alone someone working front desk at a huge brand like Volkswagen. Disappointing and unacceptable.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Always great service and very helpful and honest!! The problems I have had in the past they have fixed and given me honest price quotes and timing.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Thank you 4 getting my car is so quickly and getting it done a head of time. Service Advisor Arin, was very professional and kept me informed on the progress of my vehicle. Thanks Again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
VOLKSWAGEN IS THE BEST
Excellent service. Able to get me in for oil change and recommend next time use on line service to book appointment. Erin Schafer was very courteous. AWESOME EXPERIENCE
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love this care dealership
Staas was the best helped me find something I loved and the car right for me ! super clean great people over all love it at this location
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change
They took real good care of my car and had a great staff clean fast nice place to bring your car I'll bring my car back
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Helpful sales staff made the choice easy
Staas Masloboev was very knowledgeable about the Atlas Cross Sport and gave us good, logical reasons for buying the car. He was helpful in getting us oriented and followed up a week later to see how it was going and answer any questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Service
Greeley VW has always been very helpful, with a very knowledgeable and and friendly staff. They have adjusted appointments to meet meet our needs, and have got repairs correct the first time, every time. Could not be happier with the service we have received.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
VW ID.4
I was very impressed with the knowledge of the sales staff prior to the sale. When my car came in, they did a great job of letting me know of all the features and functions and capabilities of my new car. I could not be any happier!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase