Reviews
Ford Escape
very professional, friendly, explained everything necessary.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Geraldine, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Schultz Ford West Haverstraw, NY
Nick from Schultz Ford of West Haverstraw, NY is truly amazing! He helped us with the 2019 Ford Escape lease and again with our new 2022 Ford Escape. I really love my new vehicle. He took the time with me through every step of the way. From building my new Escape, updates on the status of the car to delivery notifications. Especially on the day that I picked up my new Escape. The day I picked up my new car, the paperwork was quick and easy. Also a shout out to Tyler at Ford was great with everything as well. The day that I picked up my car, Nick sat with me for about an hour to make sure that I was comfortable with the changes. I also had occasion to call and stop by for further instruction on the car. Nick always made me feel important and helped me every step of the way. I highly recommend Schultz Ford of West Haverstraw, NY to anyone. Like I said, they go over and beyond to help! ?
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mary, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
F350 Owner
Very professional, Mat scheduled my appointment and took care of me and my vehicle on the appointment day. I purchased my new F350 Diesel and have had it serviced at Haverstraw, however I am disappointed that Shultz no longer has a diesel Technion at Haverstraw, so I now have to take my Vehicle to Shultz at Nanuet.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Marcus, thank you for sharing this recent experience with us. Please reach out to Brian Schaff at 845-947-2500 Ext 415 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
John B
Excellent experience. The team at Shultz explained in detail the process and were extremely polite and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
randalltrice@hotmail.com
Service was good, but I thought they sold me a hose my vehicle did not need. They stated my transmission hose to my radiator was leaking, when I knew for a fact that it was not when I brought it in. Either it was damaged when they removed it, or it wasn't really necessary...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Xrandall, we appreciate you taking the time to leave us this feedback. Please call Brian Schaff at 845-947-2500 Ext 415 and we will do our best to make this better. We hope to hear from you soon.
Tyler was amazing!
Thank you for a wonderful experience and car! Tyler was wonderful through the process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Go To Schultz Ford
Schultz Ford = ACES! This is a dealership you can love! Never a hassle, never fear that 'sales guy'. Honest, fair and GREAT Customer Service! I have tried other Dealers... None compare. Especially now when many Dealers are taking advantage of customers.. Schultz still treats you like family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Schultz Ford Service
Always with customer service in mind. Great dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Charles, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Ford Ranger
Excellent staff, more than willing to work with you to get the vehicle you want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Schultz Ford W Haverstraw, Inc.. If you have any further questions, please give us a call. We're always happy to help! Take care!
The best of the best!
Great team that I can always count on. Thank you again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ian, we're happy you found our staff to be so supportive during your experience here at Schultz Ford W Haverstraw, Inc. If you're ever in need of more help, please let us know!