Reviews
Grt customer service.
Grt customer service. Did most paperwork remotely. Took only few. Mins at dealership to complete sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy Brandon and our team provided you with a quality and efficient sales experience. Enjoy the road in your new ride. Best Regards, Cliff Gondek General Manager
Fabulous service yesterday!
Fabulous service yesterday! Ryan Stacy was so helpful explaining the process and made everything super easy purchasing my leased vehicle & financing Matt Swink also explained the steps & options for extended warranties too! Entire time at dealer was only 70 minutes! Unbelieveable!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Diane! We're absolutely delighted your leasing experience was such a breeze, thanks to the one and only Ryan. Congratulations to you on your pre-owned car. The entire Germain Honda team wants to wish you nothing but happiness and pure driving satisfaction for years to come. Please come and see us again some day! Best Regards, Cliff Gondek General Manager
Made us feel welcome as soon as we walked in.
Made us feel welcome as soon as we walked in. Great experience with Ryan would definitely recommend Germain.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are thrilled to know you are completely satisfied with your experience with us here at Germain Honda of Beavercreek and our team appreciates the kind 5-star rating. We look forward to working with you again. Best Regards, Cliff Gondek General Manager
We had a Great experience with Brandon!
We had a Great experience with Brandon! We are So happy with our purchase at Germain Honda
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Have been taking our minivan in for a year and always
Have been taking our minivan in for a year and always have problems working with them and we won't go back. 1) When they say something is fixed it's not fixed and we have to bring it back 2) Everytime you go in (even if it is for the same problem) you work with someone new and have to explain every time 3) They had to bring in techs from other dealerships because they couldn't solve the problem 4) They say they have rentals but oftentimes it is weeks of waiting to get your car in for a rental
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sincerely apologize that your visits have not met the high standards that we set for ourselves and should should expect from us here at Germain Honda of Beavercreek. We would like to learn more about your concerns so that we may understand exactly what has occurred. Please contact our Service Manager, Eddie Sorrell at 937-490-5219 so he may speak personally with you to gather further information which will allow us to address these concerns. Thank you. Best Regards, Cliff Gondek General Manager
Excellent service and customer service.
Excellent service and customer service. Jasmine is outstanding and a good communicator. Would recommend them to all Honda owners
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for stopping by to share positive feedback about Jasmine! Your complete satisfaction means everything to us, so we're pleased to know she provided you with a supportive dealership experience. Don't hesitate to call if there should be anything else we may assist with. Best Regards, Cliff Gondek General Manager
Always pleased with the Customer Service and work done so
Always pleased with the Customer Service and work done so well on my car on my car. They are the only Honda Service that I will deal with. Also the waiting rooms and restrooms are very clean and comfortable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for providing feedback on your recent experience at Germain Honda of Beavercreek. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that our team took great care of you. We look forward to seeing you again soon! Best Regards, Cliff Gondek General Manager
Sales associate listened, and showed me only the vehicles
Sales associate listened, and showed me only the vehicles in which I was interested Staff is friendly and professional. Looking forward to doing business with this dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the feedback. We always listen to our guests on how we can meet their expectations. Our team is happy to know your experience was the 5-star visit we work hard to deliver. Best Regards, Cliff Gondek General Manager
Warranty recall for possible fuel pump failure.
Warranty recall for possible fuel pump failure. Visual Inspection and other tests didn’t find any problems. The appointment was quick and easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We thank you for sharing your positive and efficient service experience with us here at Germain Honda of Beavercreek. See you next time. Best Regards, Cliff Gondek General Manager
Happy with the service we receive from Honda.
Happy with the service we receive from Honda. Have not had problems with services and easy to schedule.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda for your automotive needs. Best Regards, Cliff Gondek General Manager