National Auto of Waldorf

Such an awful dealership, do not use. All cars purchased from this dealer will break down the first week you drive them. SCAM ALERT Then when you want your car fixed with the warranty you purchased they tell you Powertrain warranty mean “power windows, power windshield wipers, power steering” they are clueless about what they are selling then curse you out hang up and do not return calls. Absolute waste of money they are a toxic used dealership ALOT WORSE THEN MOST

This place does not stand by their words or vehicles. They glued together the exhaust system, they used zip ties on the engine plates instead of bolts. They said they re did the breaks and they had not. Every bolt was either stripped of rusted. The list goes on and on. Then they work work with us to correct any of the things that said they were going to fix. DO NOT USE THIS DEALERSHIP. 5k later and we have no recourse due to MD laws. Don't trust the owners or Ben they are liars and talk outside of both sides of their mouth. Basically the double talk you. WORST EXPERIENCE EVER!

This place does not stand by their words or vehicles. They glued together the exhaust system, they used zip ties on the engine plates instead of bolts. They said they re did the breaks and they had not. Every bolt was either stripped of rusted. The list goes on and on. Then they work work with us to correct any of the things that said they were going to fix. DO NOT USE THIS DEALERSHIP. 5k later and we have no recourse due to MD laws.

I bought a truck thats was a lemon 🍋. I call them 7 days after I got it told them I did not like it and wanted my money back they said give them a chance to make it right. I did and still was not right. I told them im bring the truck back they got the truck and I did not receive my down payment back. Everyone please don't get anything from them they are no good

Don't get a vehicle from here trust me. I bought a truck its was a lemon in 7 days truck was not running right they say it was i test drive the same truck with more miles and told the dealership im bring the truck back and want my money back they said ok. They have the truck back and I have not got my money back. The next day after they got the truck it was back on the lot and online for sale. Don't do it leave them alone

This review is about the dishonesty of the dealership. They tell you one price about the vehicle and when it comes to purchasing the vehicle it’s another, be aware of the recondition fee $995 and delivery processing fee of $500 total of $1495. This is added to the price of the vehicle plus tax and tags. Why should you the customer eat that? Not Fare just beware..The manager would not budge so I’m taking my dollars else where.

Rodney the Sales Consultant and Mike Finance Manager made this purchase worth while. They did everything they said they would do and they got me an incredible APR rate; as well as, the car I was looking for. I cannot thank them enough because I need a car badly since my child wrecked my old one. National Motors is my dealership of choice and I will definitely do business with them again. Thanks Rodney, thanks Mike.

I purchased a car in December 2019, there were a list of promised things to fix. It is September 2020, the items still aren't fixed. They never return phone calls. They claim they are ordering the part. When I show up on site they never have the part and are simply refusing to fix the items. I will be filing a complaint with the BBB and small claims court.

I never saw such a terrible dealership and will never see. Poor customer service, they are not acting like selling, they don't know what they are selling. When you ask some information regarding the car, they don't give you full information (they don't know it). On the car I bought, some of the buttons on fob key and the mechanical key doesn't work at all. I called them many times and they said they will call me back and never did it. Finally I brought the car to them and they checked it, and they said they are going to order a new key. I checked them 3 times and they said they will call when the key arrived....it's almost a month now, no body called. Don't waste your time and money, there're a plenty dealership with good customer service.

I never saw such a terrible dealership and will never see. Poor customer service, they are not acting like selling, they don't know what they are selling. When you ask some information regarding the car, they don't give you full information (they don't know it). Some of the buttons on fob key and the mechanical key doesn't work at all. I called them many times and they said they will call me back and never did it. Finally I brought the car to them and they checked it, and they said they are going to order a new key. I checked the 3 times and they said they will call when the key arrived....it's almost a month now, no body called. Don't waste your time and money, there're a plenty dealership with good customer service.