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Motor City

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great car! saved thousands from other places!

Awesome Deal and amazing service! Mezz truly took care of me and understood exactly what I wanted! Purchased my 2016 Lexus RX350 here and I love it. Lexus dealer tried to rip me off for the same exact car. Definitely coming back here for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Polite, friendly, consumer oriented staff! 10 star

Let me start off by saying how polite and non-pushy these gentlemen that work here have been. I’ve been searching for a specific vehicle for over 4 weeks and I finally found it here at Motor City in an amazing condition. I wanted to make sure I was getting all my information before making my purchase but I didn’t even need to ask. The sales Rep Keven directed me step by step through the process and let me know exactly what I was getting into. I’ve done my homework unlike many other people so I knew the price they was offering me could not have been matched by anyone. They gave me a standard warranty that they offer all of there customers and I also opted in for an additional 4 year extended warranty. This is a great atmosphere to purchase a car from, the sales manager even hooked me up with A great insurance company with low monthly payments. These guys really know what they are doing, don’t just take it from me go and check them out for yourself. Never pay retail prices make sure you go to Motor City to always get the best quality used car for less. Thank you Keven and The sales manager ! I will be back for my next car in the future !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Patient, understand and very helpful! Love My C300

First off I just want to state how happy I am with my new Mercedes Benz ! After literally 24hrs off searching the web I found my new car right here at Motor City! This place has an amazing inventory. What made things even better was the outstanding service I received from Mez. He was super professional and patient ! He also made sure that I was satisfied as he handled things promptly. Mez thank you so much, my kids and I are in love with our second vehicle as we took a major leap! I will definitely be returning to Motor City once I am ready to upgrade.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2nd Car, treated like family! Feel good vibes!!

One of the best dealership In queens. Everyone who works there so friendly, modest and honest. Always willing to help out to the best of their abilities. On top of that have great used vehicles for low prices and low mileage. I highly recommend this dealership to anyone purchasing a used car or any car at all. One of the best decisions I’ve made. I serviced my 1st car with them multiple times and they have always looked out for me and gave me instructions step by step to maintain my car. Thank you for always being there every time we call!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I’m so happy

I purchased a car from Kevin, the owner was wonderful but Kevin was overall THE BEST! I came to them in a bad situation that they not only got me out of but took care of me and made sure I drove off in the car I loved at first sight.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Right car right price perfect dealership!

I must admit I am very thankful for the opportunity in doing business with motor city.. They were very helpful, and determined to get me into the vehicle of my choice.. I rate them with a 2 thumbs up and will definitely be referring my family and friends 😎😎😎💪 💪 🙏

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very satisfied with service and easy to deal with

Hi this is Sharlene and it was a great pleasure of mines to come across motor city and to meet Mr keven he is a real sales representative he works along you very well and its my first time at his place of business, i would recommend friends and family there. he also helped me look for insurance that was affordable. the first place I went charged me almost 700 a month, he got it for me for half that price. he also went ahead a did the registration and dmv. When I came to pick up my car, he vacuumed the inside and cleaned the car to ensure I did not have to touch anything. Keep up the good work Mr keven.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Be Aware, FAKE prices

The posted price is not the real price. There is a down payment fee that is not disclosed on the price. Be aware Fake Prices.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for your review Vick, we understand that you were looking to pay for the car in cash and had offered us 5k less than what the cars market value. We only sell fully serviced certified vehicles with warranty. For that reason, we could not have matched what you were looking to offer us. We wish you the best of luck in your car search. Thank you for giving us your time and consideration.

My go to Dealership!!!

This is my go to dealership. nothing negative to say about them. excellent customer service. For the best deals on amazing cars you should always end up here at Motor city motorcitynyc@gmail.com 13024 Merrick Blvd, Jamaica, NY 11434 Five stars service that I received from Motor City. they got the best stock of quality cars. come here you will be happy Kevin is the best !Definitely get at him he'll hook you up!!! I’m completely satisfied! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worst place ever to buy a car from

Bought car from them. Everything went well into the day I had a leak in the motor. I have original warranty from dealer!! also I bought extend Warranty to make sure everything would go smoothly. Far enough extend warranty does not cover the issue. all of this occurred 2-1/2 months after purchase the vehicle. Guess what ??? Still not get fixed also Jose/ Jennifer does not care about talk!! all I hear is put a claim to the extend warranty company. Which I can’t because it does not cover. This dealership is terrible. All you guys out there stay away from this people. Treat you well into you buy. After that, terrible!! does not return phone calls or fix the vehicle. All the sun of of them is in vacation. I end up send the car to BMW dealership e-mail then the inspection video from a mechanic and all the information need. I haven’t hear "Nothing form then" and still under 100 days buyers warranty from them they don’t care!! treat me like crap no respect at all whatsoever. "Please everyone stay away from this dealer" On top of all, with a leak on the motor they want me to drive the vehicle over to the dealer. Seriously? Drive a vehicle 50 miles with a leak mototer ?? Are you kidding me. " people stay away from them" I would not recommend this dealer to anyone stay away !!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello SJ, We are not sure that you bought a car from us because we have no associates by the name of Jose or Jennifer. If you bought an extended warranty from this dealership then the company that you have purchased it would not make you travel "50 miles" instead connect you with somewhere near where you live. If you feel as if you have the correct dealership, please contact me directly at 718-749-5753 so we can resolve your problem. Thank you.