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Motor City

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (78 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Came from CT for my car and I'm Glad I did

one of a kind dealership, nice selection of cars and great service, Thanks motor city for helping me get the vehicle I actually came in to buy. great deals and great cars I would recommend others to check them out. A month after I bought the car, My headlight blew and Motor City was able to replace it for me right away for free. They are always ready to help you without any run around! Thank you guys for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Professional! Honest! Caring!

Perfect! Amazing cars, great prices, and the most helpful staff around. Couldn't be happier with my experience at Motor City. The guys there took care of everything. They were very professional, honest and friendly. The exact opposite of other used car dealerships which try to cheat you. This place is all about professionalism and integrity. Fantastic!!! **I've had my car for 2 years now and its still running in great! Thank you guys again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My new X5 from Motor City

Mezz and Ken helped me get rid of my old car and into my BMW X5. They helped my wife and I through the whole process and treated us like old friends. They even gave advice on car care and followed up with us to make sure everything was good. I cannot recommend them enough. If you are looking for a good car at a fair price, do yourself a favor and check them out. All there cars are clean and reapirs are up to date! I will be back for my next car from Motor City!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They are the best around !

Motor City is the best auto dealer that I ever deal with. They have an excellent costumer service. Everyone is really nice specially Mezz. He help me out to get a great reliable car at a low cost. I went to nother dealership and they mess my credit bad, the guy here help me out and take care the old problem. Im so happy to find this place. Everyone needs to least stop and see what they will do for you. I recommended Motor City 100% to anyone out there looking for a good car at a low prices and low low down payment. hey what you waiting for come to Motor City and get you new car !!!!!.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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WBADW7C58BE727728

BEWARE!!! read all the negative reviews before going. You'll know all the tricks from car salesman throws at you. Check out their previous yelp review. https://www.yelp.com/biz/motor-city-queens-village-2

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Horrible Dealer!!

This by far has to be the worst dealer in queens hands down! These people are straight Con artist; they claim that all there vehicles are certified! Biggest Lie by far, if you don’t have the car checked out from head to toe, you will definitely regret buying. And if you need repairs done to your car they will not fix nothing!! Will never buy from a bootleg dealer ever again!!! My trade in turned out to be in better shape then the vehicle I’ve actually purchased...

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Greatest Dealership Around!

I would recommend this dealer for a used car. I came here because of the good reviews. By now you probably notice that many second hand dealers have horrible reviews. Mezz took very good care of me during the purchasing process. Luckily I was able to have all the documents that was necessary for the application process for the financing. I gave him the monthly payment I'm looking forward to paying and he was able to offer a lower payment for two options I preferred. I was happy that I was able to get into a car I would enjoy driving. He also made sure the car was safe by replacing the breaks before the car was sold to me. As I drove the car I realized that there was an issue with the suspensions. Considering the car is second hand, it's understood that parts may need replacing. However Mezz considered the circumstances and was able to help pay for the necessary repairs. Every situation is different. Mezz worked with me and that's the important part. I hope this dealership grows to its full potential. I would recommend this dealership to my closest family members and friends. Thanks Mezz !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Extremely recommend this dealer!

Fantastic service from a group of genuine guys! Recently purchased a Lexus IS250 from here! The guys at Motor City really has a strong focus on customer satisfaction! They were able to work around the clock to make sure the car would be in my hands as soon as it could, and sure enough it did! A week later however the car started giving trouble, and naturally my first instict was to hit em up and see whats going on. The guys worked around the clock, and put in time and energy to ensure the car was back and running. If anyone’s looking to buy a car from people who understand people, and not just for the business, check out the guys at motor city!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy customer

I would recommend this place to everyone, these guys are incredible, this was my very first car and it was not easy, but these guys were there for me in every step. Always checked on me every week or more to update me on cars until I found the one to fit my budget. They had patience and were supportive and very attentive. They made sure everything was ok, they are awesome, they treat you like family and make sure they go above and beyond for you. I love it! I'm thankful for all of their help. Thank you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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False advertising

Called before going regarding an online add for a 2008 Honda accord for $8995 verified that is the price no additional fee except paperwork. Lies said I need an additional $4500 + the sales price. I was so disappointed in that sales tactic to get me to come to Jersey from NY. Of course the best they can do is wave the $495 paperwork fee. I walked out

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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