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(186 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Miracle Chrysler Dodge Jeep Ram of Aiken from DealerRater.

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Service seems to be greatly improved.

Service department staff were very friendly and courteous. Service was accomplished in very reasonable time. Last year I could not say the same about service department or sales. Big improvement since it became part of Murphy Autogroup.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Freda, thank you for your feedback! It means so much to us that you gave us another chance and that we were able to provide you with the great service you deserve. We truly appreciate your business and hope to see you again!

Mister

Service was good the facility needs to update thier service waiting area, not everyone drinks coffee should offer water as well. I saw more employees getting coffee and snacks than customers.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Brian, Thank you for taking the time to share your overall positive experience with us. We will be sure to pass your feedback to management.

Customer

I bought a new truck after shopping around for several months. Lori was my sales representative and she certainly knows her business. It was a pleasure doing business with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Excellent Service, great lady named Chris handled my repair and recall on my 2018 Powerwagon. I’d highly recommend this dealership and her, she is a gem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive review and rating! We are happy to know that you were provided with excellent service and especially from Chris. We appreciate you recommending us and we hope to see you soon!

My experience was the best!!!

I had a great and wonderful experience Lori is a True Definition of a Great Salesman she not only looks at the internet of herself but the customer Kudos thanks again Lori

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

She will appreciate your kind feedback. Thank you for allowing Lori to meet your needs. Have a great day and visit again soon.

good service call

Car is fixed and service was with a smile. We will certainly go back for service. We are actually thinking of buying new car there too since the service was so good for our used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing us!

Customer

I am a customer service specialist whose family owned a Dodge dealership for decades. Therefore, I have high standards when it comes to serve, especially regarding my vehicle. The service manager provided me with premium service. He was thorough and transparent throughout the process. The quality of work was excellent and never once did I have to wait outside of my scheduled appointment time frame. The waiting area was accommodating and clean. Additionally, the staff was extremely friendly and even came over and talked with my kids. My experiences here were everything I that wanted and nothing that I didn't. I don't even live in South Carolina, but I drive here for service because it's well worth it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review! We're happy to hear that you've had such great experiences at our dealership. It's always wonderful to hear from our happy customers! We appreciate your business, just let us know if we can be of service in the future.

Service Dept

Was in to drop off a truck and made appt on Wednesday to service my Durango on Friday. They were quick and thorough, very friendly. They always try to be helpful anytime we need anything on any of our Dodge vehicles. Chip is a great guy. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Angie, thanks for the great review! We're delighted to hear that Chip and our team were so helpful. We appreciate your business and look forward to seeing you next time!

Another wonderful experience

It was a pleasure working with Lori. She answered every question with such professionalism. Truly an awesome buying experience from test driving the vehicle to making the final purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the positive review and rating! We are happy to know that it was a pleasure working with Lori and that she was attentive and professional! We are delighted you had an awesome car buying experience and we hope that you will continue to visit us.

Awesome!

Great customer service! Drove over to dealership on Tuesday afternoon, had exactly the truck I was looking for. Mr. Denton and his team took minutes to get the deal done! Loving my 2019 ram 2500 Sweet truck! Thanks guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your truck, Chris! We love seeing your satisfaction with your RAM 2500. Thanks for sharing and we hope to work with you again in the future.