Reviews
Honest with integrity
Ordered new Jeep renegade for my son two months ago. Got a text with picture of vehicle, went to dealer and everything that was promised was delivered on! Would highly recommend .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your son's Jeep Renegade! We are so glad to learn of your satisfaction and strong recommendation for us. Thanks for sharing and we hope to assist you again in the future.
new car
I had a great experience! Super friendly and very accommodating! I would definitely recommend this dealership! Also Benton was my salesman and he was very nice ....
- Customer service 3.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lori, an excellent saleswoman, very knowledgeable
Always wanted a dodge ram pickup..finally ....lori was very patient and answered all of our questions. Spent a long time with us....give that woman a raise.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, thank you for the five-star review! Congratulations on your Dodge Ram Pickup! We are so glad to hear that Lori made a positive impact on your purchasing experience with us!
Service was prompt and efficient.
Service was fast and efficient. Personnel were very friendly. Wait time was minimum. Free coffee and snacks were provided. Facilities were comfortable. Would recommend to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience. We are thrilled to hear that you had such a pleasant experience with our team! Come back and see us anytime.
Regular maintenance
The people at Bob Richard Dodge, Chrysler, and Jeep are very friendly, honest,and professional. I would strongly recommend them to anyone looking to make a new or used car purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Customer service
I called for a recall appointment, they verified that the parts were in. Made my appointment immediately sent me an email confirming it . All the work was done in a timely manner and communication is top notch. Chip is the best in customer service....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robin, Thank you for taking the time to share your experience working with Chip to complete your recall service. It is a joy to learn about your outstanding feedback, and if there is anything else we can do for you in the future, please do not hesitate to let us know!
Wonderful, trustworthy people work at Bob Richards
Loved working with Lori and Mingo. Great people. Personable and determined to get you in the car you want. They did. We are very happy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review and rating, Mary and Ron! We are happy to know that you loved working with Lori and Mingo. We hope that you will continue to visit us in the near future!
New car purchase
Bob and his entire staff have been incredible from the start to finish on purchasing my new vehicle. They’re taken the time to make sure I had the prefect car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive review and rating, Lisa! We are happy to know that Bob and the entire staff were incredible from start to finish during your car buying experience. We hope that you will continue to visit us in the near future!
Service department is the best. No problems.
Great service department no issues with any of the work. Staff always nice and act like they care. Waiting area nice comfortable and good snacks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your experience! We're thrilled to hear that our team ensured you a pleasant time. We hope to work with you again in the future!
Service Department
SD very helpful getting recalls on my vehicle resolved and my vehicle serviced. The time quoted by Chip and the actual time were spot on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great review, Jerry! We will be sure to thank Chip for providing you with prompt and efficient service. Let us know if there is anything else we can help you with. We look forward to your next visit!