Reviews
great service
on time, quick, complete, we were able to use our extended warranty for some of the service. a a a a a
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Ryan Coe, GM, rcoe@foxmotors.com
Expedient Service
How quickly one could check in and get moving again. I also liked the reception by Justin Benson the service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Timothy, it’s great to know that Justin provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Ryan Coe, GM, rcoe@foxmotors.com
Clean, great service
Second time here...1. Very nice, clear communicating, service attendees, 2. Very nice waiting area. My auto window fix seems to be done very well; it's working again as before the problem.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Subaru! If there is anything else we can do for you, please feel free to give us a call. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great service, caring and competent staff
I greatly appreciated the personal care that your people took to address my needs. And leaving the facility with a clean car was also lovely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Patricia and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Fox Subaru. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Ryan Coe, GM, rcoe@foxmotors.com
Smooth process, Friendly service
Jason DeGraf made the process very smooth and his quick responses to my questions and action-items is greatly appreciated. He is a great asset to your group.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Reviews like yours are truly a breath of fresh air, Jonathan! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Ryan Coe, GM, rcoe@foxmotors.com
Car purchase
Appreciated responsiveness to my vehicle interest and inquiries. Appreciated salesperson report (I was a returning client). I was especially appreciative of the manner in which I was met, the encounters tailored to my needs, without extraneous offers and sales attempts. Further, appreciated Joe’s attention to detail and spearheading a seem less process.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for leaving this awesome review of our dealership, Michael. Joe truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Best, Ryan Coe, GM, rcoe@foxmotors.com
Great fast oil change
Friendly staff in fast lane! Love the refreshments & snacks while we waited! I loved the quick oil change & car wash!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Ryan Coe, GM, rcoe@foxmotors.com
Great service
Barb was very helpful and patient with my purchase process. The actual signing went very smoothly with Brett. I enjoyed my experience with Fox Subaru.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cheryl, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Barb's and Brett's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Ryan Coe, GM, rcoe@foxmotors.com
Good with updates
Great communication and honest technicians. Once my parts came in, the actual mechanical service was fast. The summary of work was detailed and easy to understand, and staff were very polite and helpful during pickup.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Subaru, we value our customers and we look forward to seeing you on your next visit. Best, Ryan Coe, GM, rcoe@foxmotors.com
Employees in garage area and sales people
Attendant was very nice. Facility is very clean. Most of your employees were pleasant. Notification and updates on status are helpful.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience, Gloria! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Ryan Coe, GM, rcoe@foxmotors.com