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Fox Subaru Grand Rapids

(3,337 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–6:00pm 7:30am–7:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–6:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–7:00pm
Saturday 9:00am–2:00pm 8:00am–2:00pm
Sunday Closed Closed
New (877) 874-4742 (877) 874-4742
Used (877) 874-4754 (877) 874-4754
Service (877) 874-4756 (877) 874-4756

Reviews

(3,337 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fox Subaru Grand Rapids from DealerRater.

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Very friendly

Fast, easy, no issues. Very family friendly. I would and have recommended friends to Fox Subaru. Andrew was awesome. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service!

Caleb was fantastic...very knowledgeable and thoroughly explained everything to me, as well as showed me all the options on my car. Great experience beginning to end. Top notch, highly satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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quick

quick and thorough. oil change went quick and smooth as the facility service was full of customers and I thought I was going to have to wait a long time. it was quick and thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Great work done! Very nice staff, I would come back to have my car serviced. Clean facilities and helpful staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil/filter change

Helpfulness of the employee contact. Didn't treat me like a mechanical idiot. The young lady cashier was very courteous and helpful too.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil change

I really like the express oil change. I drive 80 miles and it's nice to get in without having to make an appointment

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great quality

We appreciate the quality and longevity of Subaru vehicles. We drove our first Outback for 14 years without any major problems and are looking forward to the same experiencec with our new car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick service for oil change & clean facilities

I came in for an oil change & I was in and out very quickly. The facilities are clean. The waiting area has bottled water, coffee & cookies.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Very fast and efficient service. I was in for an oil change only. Impressed with review of systems sheet. They did let me know that I will soon need new tires and gave me a quote with no pressure to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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recall service

free recall service that was completed in a timely matter. Vehicle was completed and delivered to me as promised and also was cleaned up due to car wash

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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