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Smail Kia

(530 reviews)

Reviews

(530 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smail Kia from DealerRater.

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It was nothing but a great experience from test driving

It was nothing but a great experience from test driving to the leasing. Everyone was cordial and helpful and low key. I would recommend Smail Kia to anyone!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review! If you ever need anything else from us, please feel free to give us a call or stop by

I am very pleased with my experience at Smail Kia.

I am very pleased with my experience at Smail Kia. Jim Spanbauer was very accommodating and knowledgeable. I was able to work out a deal on a car that I really wanted. I would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review! If you ever need anything else from us, please feel free to give us a call or stop by

This dealership has been handling my service for years.

This dealership has been handling my service for years. I have continually been satisfied and impressed with the level of professionalism offered by the staff. Recently, Aaron Jones was able to go out of his way to keep me and my business on the road. He was my advisor for routine service and kept me well informed of any potential work I needed done or will have done in future visits. My vehicle was returned within the allotted timeframe and Aaron was able to offer his advice on what would be best. It always is a pleasure to see Aaron and know he will be doing everything possible to handle my service request.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Very easy to deal with and easy to communicate with.

Very easy to deal with and easy to communicate with. Aaron is very personable and provides great customer service and keeps me updated on my services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This dealership was very friendly a willing to work with

This dealership was very friendly a willing to work with us for all of our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review! We look forward for your next visit!

I think they have a great service department and the

I think they have a great service department and the reason the wife and I keep coming back is because of our salesman Jim I sold cars for 10 years. He is truly a salesman who sells cars not a car salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

Very good service.

Very good service. Quick and easy to make appointment. Aaron keep me updated at all times.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Fair price and very friendly staff.

Fair price and very friendly staff. I would highly recommend Smail Auto to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

I have always had good experiences with this dealership.

I have always had good experiences with this dealership. Everyone is friendly, professional, and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everyone was so nice and made the experience great.

Everyone was so nice and made the experience great.They were not pushy and made the whole process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!