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Smail Kia

(535 reviews)
Sales hours:
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Sales Service
Monday 8:00am–5:00pm 7:00am–7:00pm
Tuesday 8:00am–5:00pm 7:00am–5:00pm
Wednesday 8:00am–5:00pm 7:00am–5:00pm
Thursday 8:00am–5:00pm 7:00am–5:00pm
Friday 8:00am–5:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smail Kia from DealerRater.

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No complaints, all around good experience leasing our new

No complaints, all around good experience leasing our new 2026 Kia Spotage Xline. Our Salesman Rob Jupena was couldn't have been more pleasant and helpful during the whole leasing experience. This is 3rd vehicle we have bought from the Smail Auto Group and by far our favorite.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I like working with Dillion and Jeff.

I like working with Dillion and Jeff. They make buying or leasing a vehicle at Smail easier than at any other dealership I’ve ever done business with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Smail Kia! We are always more than happy to assist you if anything else comes up. Take care!

Since purchasing my 2022 KIA Soul, I have driven it to

Since purchasing my 2022 KIA Soul, I have driven it to and lived in three different states. Smail KIA of Greensburg, PA has by far been the best KIA service experience I have had. The service advisors (Taylor and RJ) made the routine maintenance of my KIA, which I’ve always dreaded, as effortless as possible. I came in for an oil change and was sent a progress report video of my vehicle while seated in their waiting area. SoCal, where I bought my car, doesn’t even do that. I also returned at a later date for a recall inspection, which Smail was completely transparent about. A prior dealership in Idaho only mentioned recalls if I did first. Their customer shuttle driver, Ed, even drove me across the street to Dunkin while I waited. We discussed my favorite past time of popular court cases while enroute to a maple glazed donut. So thank you Smail KIA, I’m not buying my next vehicle from anywhere else again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Smail Kia! We are always more than happy to assist you if anything else comes up. Take care!

Staff was great.

Staff was great. Very helpful and friendly. Text messages kept me up to date on my vehicles progress.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Smail Kia. Have a wonderful day

Great service kia lady was excellent let me know how long

Great service kia lady was excellent let me know how long everything would take checked to make sure I was comfortable. My car was a Kia Sportage had to put Hyundai to complete survey

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Service department has done an excellent job on all three

Service department has done an excellent job on all three KIAs (2 Optimas and 1 K5) we leased or purchased. I would recommend your sales and service deopartments to anyone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi , thank you for the great feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

RJ was fabulous!

RJ was fabulous! Had an issue with my car and he got it taken care of quickly! Attentive, easy to work with and super friendly! 10/10 service from RJ at Smail Greensburg ⭐️

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

Easiest purchase amazing customer service and I

Easiest purchase amazing customer service and I absolutely love my Kia K5 GT salesman’s Mike Pavlick was so great!!!! Highly recommend him to others and your dealership

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi , thank you for the great feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everyone at Smail is excellent.

Everyone at Smail is excellent. They are very helpful and it is always a great experience dealing with all of the staff.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

Smail Kia is a great dealership to purchase a vehicle

Smail Kia is a great dealership to purchase a vehicle from. Sales people are very nice and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi , thank you for the great feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!