Reviews
I love my new QX50.
I love my new QX50.The process was smooth from start to finish. Thank you Max!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Max was so helpful! Enjoy your New Vehicle! Please let us know if you should require anything, we are here to assist you.
Danny is the best service advisor.
Great service. Danny is the best. He always takes great care of me when i go in for service. Extremely professional and courteous. Thanks Karl
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to offer your great 5-star rating and review. We appreciate you! It’s great to know that Danny was so helpful! We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.
Service advisor was on point.
Service advisor was on point. The service tech took care of business and they had my vehicle in and out and washed in no time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Anthony Carroll is a very professional service advisor
Anthony Carroll is a very professional service advisor --- who went above and beyond in helping me, on a weekend, when my QX30 fuel pump went. It was a pleasure working with him and I was kept up to date on my car and the repairs. I'm a loyal customer because of service like his. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.
The dealership has extremely good employees working
The dealership has extremely good employees working there, we were very satisfied with the process of purchasing our new vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Norma. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
No thanks.
No thanks. Your management department was nonexistent from what I can tell and it had nothing to do with the sales price. I got sick and delayed the process for 2days and it seemed to really upset them.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
We are very sorry that your expectations were not met at Infiniti of the Palm Beaches. This truly is an exception, and we are known for taking ownership and we care deeply about our customers. We can't fix the past, but you have my commitment for improvement in the future, until then please accept my apologies.
I just got a QX50 from Infiniti of the Palm Beaches.
I just got a QX50 from Infiniti of the Palm Beaches. I have to give the credit to Max Hager for turning me into a new customer. He was very patient and went above and beyond to get me where I needed to be. Thanks Max!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!
Great experience dealing with Andre Samson and the entire
Great experience dealing with Andre Samson and the entire staff. No pressure atmosphere and unmatched professionalism
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Joe, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
Danny Solozano is hands down one of the best customer
Danny Solozano is hands down one of the best customer service oriented people I have ever had the pleasure of doing business with. I bought my Q50 from Infiniti of the Palm Beaches in 2018 and have had everyone one of its scheduled and unscheduled service visits done there and Danny has been my advisor for every visit. Never once have I had a bad experience with Danny. He has always been upfront and honest with any questions and needs I come up with and has always provided me with superior service. He is an asset to Infiniti and I will be a Infiniti customer for life because of Danny Solozano and Infiniti of the Palm Beaches.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
My wife and I went to Infinity used cars to trade in an
My wife and I went to Infinity used cars to trade in an older Lexus Rx350 and purchase a Toyota Highlander, however, the interior was the wrong color so as we were walking out, my salesman, Floyd Burwell, showed me a newer Rx350 than mine for about the same price as the Highlander we were looking at so we drove it and fell in love! Floyd had the patience of a Saint! My wife and I were back and forth over color, warranty, etc. but Floyd hung in there with us and presented several options. The car appears to be in perfect condition, mechanically checked out by the dealer, and I would definitely recommend this dealer to my family or anyone looking to purchase a new or used car. This is the 3rd vehicle I have purchased from Schumacher family. My daughter purchased a used Infinity QX60 from them a few years ago and had a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Ben, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.